Recently had the 60Mb cable package provisioned by Virgin to my home in Oldham. I'm getting pretty much the 60Mb downstream when I run various speed tests, with an average ping of 13ms. Fine.
Problem is that surfing is slow and running the likes of iPlayer only streams at 480Kbps. This is abysmal. I Tweeted Virgin about this and was advised to contact TS, which I have also been told is the worst experience one can have.
My computer is connected directly to the 'Superhub', so there's no wireless issue. My computer itself is cleanly running Win7 x64 with 8MB RAM and previous, i.e. back in the BT Infinity days ran absolutely sweet online.
Any advice or tips BEFORE I make this call?
Virgin Cable 60Mbps Package / No FTTC Available / Average 62.2 D 3.3 U / Latency 11ms