I'm contemplating switching from Plusnet to Virgin Media, and would appreciate any advice or experience please.
My current package (monthly cost):
Plusnet Extra (minus £1 for a referral): £10.49
Line rental (non-Plusnet free eve & w/e) + calls averages about £15
TOTAL: about £25.50
What I might switch to (monthly cost):
Virgin Media "Classic Collection": £9 (for the first 6 months) then £18
Line rental: £13.90 or £10 (if pay £120 up front for the first year)
TOTAL: £22.90 (for the first 6 months) then £31.90, OR (if I pay £120 up front for the first year) £19 (for the first 6 months) then £28
Plus one-off £49.95 connection fee (waived if I order online before the end of tomorrow, 31st October)
Plus one-off £75 discount if I order online before the end of tomorrow, 31st October
Best price: £24.58 IF I don't spend any money on calls (ie no daytime calls in the week, and no calls to non-geographical numbers)
(Best price calculated over 24 months by averaging out the different monthly prices for the first 6 months and the second 6 months, and taking the line rental saver for the first year, and averaging out the one-off discounts)
Benefits of switching for me - a TiVo box so I can record TV and watch Catch-Up services on my television, HD channels, faster broadband (I currently get around 6300kbps with Plusnet on 21CN ADSL2, and the buffering part-way through on streaming video (and sometimes streaming audio) is annoying).
Possible downside - poor customer service from Virgin Media.
What do you think? Would you make the switch?