General Discussion
  >> Which ISP? (Residential)


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User j112
(committed) Mon 26-Nov-12 12:24:49
Print Post

Confused Moving into new Flat


[link to this post]
 
Hi Guys,

I was wondering if you can help me. I am moving into a new apartment this friday and want to get broadband sorted ASAP. I have found out the current tenant has line rental and broadband with plusnet.

Once I get to the flat on Friday how do I proced to ordering broadband?
I would like to go for Primus which I believe offer the cheapest line rental
As I work for BT I get free bt broadband which I'd like to use.

Do I find out the telephone line number and contact PRIMUS? then ring BT and order the broadband...

I'm confused whether I need a new line or not.

------------------------------------------------------------------

ISP INFO

Leicester MONTFORT:

1st - NTL WORLD DIAL UP
2nd Pipex 512k-1mb
3rd UK Online- 4.5mb
4th Zen - never got connected !
5th Sky - 3.5mb
6th VIrgin Media 60mb (Current)
7th BT Infinity (Future)

------------------------------------------------------------------
Administrator MrSaffron
(staff) Mon 26-Nov-12 12:34:09
Print Post

Re: Confused Moving into new Flat


[re: j112] [link to this post]
 
If primus support sim provide, ask them for a linked order reference number when ordering the telephone line, and use this to link the broadband order.

You wont need a new physical line, but the line is considered new for you as the account holder.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User j112
(committed) Fri 30-Nov-12 19:29:51
Print Post

Re: Confused Moving into new Flat


[re: MrSaffron] [link to this post]
 
Hi there, I've visited the new flat today, and the line is active I get a dial tone and can dial out. I have the telephone line number, I understand its with PlusNet. Now I'm either thinking of joining BT or Tesco's.

I've contacted Tesco's and they are telling me I need to contact Plusnet to find out the status of the line (whether the previous tenant has put it through for cancellation which I assume he has).

I've called plusnet and they wont give me this info, and have advised me tesco can check the status of the line on the BT Openreach system.

I've called Tesco back who are denying this and wont allow me to order broadband unless I find out if the line is going to be cancelled?

Just spoken to BT who have advised the line will be ceased on the 6th December therefore I wont be able to have broadband setup until after this....now the question is who to join...Tesco or BT? I get free employee broadband but tesco's still works out cheaper and is a 1 month contract which helps

------------------------------------------------------------------

ISP INFO

Leicester MONTFORT:

1st - NTL WORLD DIAL UP
2nd Pipex 512k-1mb
3rd UK Online- 4.5mb
4th Zen - never got connected !
5th Sky - 3.5mb
6th VIrgin Media 30mb (Current)


------------------------------------------------------------------

Edited by j112 (Fri 30-Nov-12 19:45:50)


Register (or login) on our website and you will not see this ad.

Administrator MrSaffron
(staff) Fri 30-Nov-12 20:03:21
Print Post

Re: Confused Moving into new Flat


[re: j112] [link to this post]
 
Only you can choose really,

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Fri 30-Nov-12 21:23:40
Print Post

Re: Confused Moving into new Flat


[re: j112] [link to this post]
 
The exchange is?

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.5/15.2Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User j112
(committed) Sat 01-Dec-12 20:24:25
Print Post

Re: Confused Moving into new Flat


[re: RobertoS] [link to this post]
 
Central (birmingham)
http://www.samknows.com/broadband/exchange/CMCEN

I need something for under £20 a month unlimited+land line. Looking at going for BT line rental now as I get BT broadband free...

------------------------------------------------------------------

ISP INFO

Leicester MONTFORT:

1st - NTL WORLD DIAL UP
2nd Pipex 512k-1mb
3rd UK Online- 4.5mb
4th Zen - never got connected !
5th Sky - 3.5mb
6th VIrgin Media 30mb (Current)


------------------------------------------------------------------
Standard User Bob_s2
(committed) Sat 01-Dec-12 22:01:51
Print Post

Re: Confused Moving into new Flat


[re: j112] [link to this post]
 
If the line still has dial tone it seems unlikely that the line has been cancelled.
Quite how youget the line cancelled I don't know as whoever provided the line will insist the customer has to cancel. It. I would try and contact BT to find out how to get around this. The problem may be getting past thir overseas call centres as I doubt you will get anywhere with them.
Administrator MrSaffron
(staff) Sat 01-Dec-12 22:13:42
Print Post

Re: Confused Moving into new Flat


[re: Bob_s2] [link to this post]
 
If the previous person has moved out, then the onus is on the gaining provider to liase with wholesalers to manage the take over of the line.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User RobertoS
(sensei) Sun 02-Dec-12 00:16:42
Print Post

Re: Confused Moving into new Flat


[re: j112] [link to this post]
 
O2 All Rounder, but pay £30.63 up front for a monthly contract rather than the 12 month minimum term.

My broadband basic info/help site - www.robertos.me.uk | Domains,website and mail hosting - Tsohost.
Connection - Plusnet Extra Fibre (FTTC). Sync ~ 53.7/14.9Mbps @ 600m. - BQM

"Where talent is a dwarf, self-esteem is a giant." - Jean-Antoine Petit-Senn.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Allergy information: This post was manufactured in an environment where nuts are present. It may include traces of understatement, litotes and humour.
Standard User j112
(committed) Sun 02-Dec-12 19:37:19
Print Post

Re: Confused Moving into new Flat


[re: RobertoS] [link to this post]
 
Thanks for the help. I've decided just to for BT as it seems the easiest option. Line going live on the 6th Dec, then I need to order my employee broadband which will take another 5 days..

------------------------------------------------------------------

ISP INFO

Leicester MONTFORT:

1st - NTL WORLD DIAL UP
2nd Pipex 512k-1mb
3rd UK Online- 4.5mb
4th Zen - never got connected !
5th Sky - 3.5mb
6th VIrgin Media 30mb (Current)


------------------------------------------------------------------
  Print Thread

Jump to