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Standard User arobertson545
(learned) Wed 19-Dec-12 14:04:31
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TalkTalk LLU Available According to TalkTalk: Reseller Optio


[link to this post]
 
TalkTalk say that I can now get LLU through them but I really don't want to go to them with their awful technical support and customer care. The only thing that appeals to me is the unlimited downloads, which would be nice.

Are there any TalkTalk (CPW) resellers offering broadband with a high usage allowance and with decent, UK based support? We sometimes download 130GB a month.

Thank you.

ZeN
Standard User jeff1106uk
(experienced) Wed 19-Dec-12 14:17:10
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: arobertson545] [link to this post]
 
I believe Vivacii use TalkTalk (CPW/Opal) give them a shout and see what they say.

Had very good service when I was with them.

------------------------------------------------------------------------------------------

There's room for all of Gods creatures ...... right next to the mashed potatoes!
Standard User arobertson545
(learned) Wed 19-Dec-12 14:20:17
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: jeff1106uk] [link to this post]
 
Thank you for responding jeff1106uk. I will have a look at them. If anybody else has any suggestions, feel free to post them.

ZeN


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Standard User Apprentice
(knowledge is power) Wed 19-Dec-12 14:51:43
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: arobertson545] [link to this post]
 
They don't use LLU , however Plusnet launched some new packages today one of them is "Unlimited"

http://www.plus.net/home-broadband/

tbb Plusnet forum discussion > here

Alastair

omadasafisho 20CN
Standard User baby_frogmella
(experienced) Wed 19-Dec-12 15:08:51
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: arobertson545] [link to this post]
 
You'll be fine going direct with talktalk mate, don't listen to the doom mongers - most of whom have never been TT customers. Their poor reputation is purely to do with their phone support, but stick with their forum support and you'll have no problems. Like you I used to be with a niche adsl1 ISP and was very nervous when moving to llu TT direct...but they have been the best ISP ever smile

TalkTalk Plus LLU ADSL2+ 18383/1020 kbps
Pioneer Kuro 428XD ISF'd
iPhone 4S 16gb
ThinkPad X220
Standard User baby_frogmella
(experienced) Wed 19-Dec-12 15:12:49
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: baby_frogmella] [link to this post]
 
I should also add my usage on the plus package is close to 1.5 tb pm these days so ~200gb pm is nothing smile

TalkTalk Plus LLU ADSL2+ 18383/1020 kbps
Pioneer Kuro 428XD ISF'd
iPhone 4S 16gb
ThinkPad X220
Standard User arobertson545
(learned) Wed 19-Dec-12 17:03:35
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: baby_frogmella] [link to this post]
 
Thank you baby_frogmella. I really would like to switch, but I just can't quite bring myself to do it. What are the online forums like with complex faults? Is there any trial period?

ZeN
Standard User baby_frogmella
(experienced) Wed 19-Dec-12 17:25:19
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: arobertson545] [link to this post]
 
In reply to a post by arobertson545:
Thank you baby_frogmella. I really would like to switch, but I just can't quite bring myself to do it. What are the online forums like with complex faults? Is there any trial period?


Their forum support is excellent, they can just about resolve everything (TT forum staff are all UK based). See for yourself:
http://www.talktalkmembers.com/forums/

The only downside to the forums is that it can take a day or two to get your issue resolved but that's understandable given the sheer number of posters. There used to be a 30 day trial period but i think they don't do that anymore. Assuming you don't have any line faults and your wiring in the home is fine, then you'll get line speeds with TT 24/7 guaranteed. No need to waste your money with more expensive resellers, like i nearly did! (nearly went with Xilo)

TalkTalk Plus LLU ADSL2+ 18383/1020 kbps
Pioneer Kuro 428XD ISF'd
iPhone 4S 16gb
ThinkPad X220

Edited by baby_frogmella (Wed 19-Dec-12 17:27:43)

Standard User arobertson545
(learned) Wed 19-Dec-12 19:07:59
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: Apprentice] [link to this post]
 
We did actually sign up earlier but cancelled when we didn't think it would be a good idea! However, we have now re-considered and sent a request to have the account un-cancelled. So, hopefully that goes through okay.

It better be good.

ZeN
Standard User arobertson545
(learned) Thu 20-Dec-12 18:14:24
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Re: TalkTalk LLU Available According to TalkTalk: Reseller O


[re: arobertson545] [link to this post]
 
We're all signed up now. It should be going live on the 17th of January (estimated activation date).

I'll keep this thread updated.

ZeN
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