All being well, I will be moving to a new house come July around half a km from this exchange >> http://www.samknows.com/broadband/exchange/SSCHU <<
As you can see, there's almost nothing fancy on this exchange other than a sad old ADSL Max on 20CN. I am currently with BE at my current place getting around 6Mbit, which is just about enough, so it's nice to see that most checkers say I will get up to 7.5Mbit at the new place.
Now, I've had experiences with a number of ISP providers, including PlusNet and Virgin and BE are by far the best as far as customer service is concerned. Virgin kept falling over every couple of weeks and while my parents have had PlusNet for nearly 10 years, I find that they do too much traffic shaping for my liking (they get around 12Mbit down with 1Mbit upload).
I work from home a lot so must have a reliable connection for VPNs and VOIPs. I watch IPTV, YouTube and the usual iPlayer content along with occasional Usenet and P2P downloads.
Being on 20CN limits my options quite a bit, but the following are my requirements from an ISP:
1) Generous usage caps - 50-60Gb should be enough with preferably unlimited during off-peak
2) Must have 832kbps upload
2) No traffic shaping at any time of the day
3) Lowest latency possible - I notice PN's latency is almost double what I get with BE
4) Customer service who know what they are doing (i.e. not monkeys like they have at Virgin)
5) Prefer static IP but not essential
6) Up to around £25-£30 per month
I do not want to go with Sky or TalkTalk since they don't offer LLU on my exchange anyway and I don't want to go along with the masses.
My geeky friend is with BT on their "unlimited" package and seems relatively happy with them - but that's going with the masses
What "smaller" ISPs are decent? I've looked at adsl24, Xilo and such like but do any stand out? NewNet has an awful website with no prices on there - none that I can find, so that's putting me off them already....
Be Internet ~13.5 Mbit