My plusnet ADSL BB+Phone contract is near to it end and I rang plusnet to request a MAC.
Now, I am aware that Plusnet charge a cessation fee of £30 if you switch to another provider without a MAC. IMO, this clause should mainly apply to folks who switch from ADSL to FTTC or Virgin Media.
AFAIK, Plusnet are the ONLY provider in the market at present who charge this fee. Plusnet don't agree with this however. I could not find ANY other provider which charges this fee when the customer leaves(even BT don't).
The snag is that even if I moved to another ADSL provider, and the new provider decides to put me on their LLU - then Plusnet will charge me the £30 fee as the new provider will not use the MAC.
A couple of years ago, when the plusnet cessation fee was £25, it was also mentioned that 'LLU migrations excluded' from this charge.
But, now plusnet have removed the condition 'LLU migrations excluded', which means that literally there is no way out of plusnet without paying this charge.
Most new providers, I have spoken to will put me on their LLU - Sky, TalkTalk etc. and will not need a MAC even for ADSL broadband.
I am really struggling to find another ADSL provider which will accept a MAC and I can 'safely' migrate to them without plusnet.