old xilo customer here before they moved everything over to uno.
I've notice something curious as a broadband package customer (static ip). according to some web services it looks like I am behind a vpn and/or shared ip address.
with paysafe it thinks I am behind ip anonimiser and with amazon it similarly requess a captcha each time. suspecting a proxy I've tesetd this on fresh installs of linux (debian wheezy and jessie) and windows. tested on my laptop and desktop with the same results
does xilo perform some sort of ip masking for its home broadband customers by any chance. if so any reason why this might be? this actually breaks services with a few online services like paysafe
with paysafe for example
"Your transaction cannot be completed because you are using an IP anonymisation service. Please deactivate the IP anonymisation service and try again. If the transaction continues to fail, please contact us."
with amazon services and other forum it keeps failing on the first logon and asking for a capture. I know this normally happens to prevent bots whom spot the same ip address
wondering if anyone from xilo still posts here and may be able to shed some light on this issue