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  >> Which ISP? (Residential)


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Standard User jimmyhackers
(newbie) Thu 02-Feb-17 17:01:40
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ANYONE BUT TALKTALK


[link to this post]
 
talktalk are the worst ISP out theri with the worst customer service

when you get fed up of them not fixing your problems and you go onto their community forums to voice your experience

they ban you

JOKES

use anyone else but those [censored]
Standard User epyon
(fountain of knowledge) Sun 05-Feb-17 14:43:42
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Re: ANYONE BUT TALKTALK


[re: jimmyhackers] [link to this post]
 
Stop breaking their forum T+Cs then maybe they won't ban you wink

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Standard User ukhardy07
(knowledge is power) Sun 05-Feb-17 15:25:30
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Re: ANYONE BUT TALKTALK


[re: jimmyhackers] [link to this post]
 
I have issues with their CS but the connection is fine.

If you are out of contract vote with your feet and leave.


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Standard User Ignitionnet
(knowledge is power) Sun 05-Feb-17 15:39:50
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Re: ANYONE BUT TALKTALK


[re: jimmyhackers] [link to this post]
 
Hope you feel better for having posted this.

They're also one of the cheapest ISPs out there. Who'd have thought that'd go along with dodgy service?
Standard User 23Prince
(experienced) Sun 05-Feb-17 21:44:23
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Re: ANYONE BUT TALKTALK


[re: Ignitionnet] [link to this post]
 
In reply to a post by Ignitionnet:
Hope you feel better for having posted this.

They're also one of the cheapest ISPs out there. Who'd have thought that'd go along with dodgy service?


I was not sure about getting anything with Talk Talk associated to it - but I find their business connection and customer service to be quite acceptable and fairly priced. I wouldn't touch the residential side though and I would agree with you there.
Standard User ukhardy07
(knowledge is power) Sun 05-Feb-17 21:54:35
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Re: ANYONE BUT TALKTALK


[re: 23Prince] [link to this post]
 
I am actually switching back to talktalk, need to save some money!
I find BT and TTs general customer service to be equally bad, although BT have a decent executive support team.
Standard User 23Prince
(experienced) Sun 05-Feb-17 23:04:49
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Re: ANYONE BUT TALKTALK


[re: ukhardy07] [link to this post]
 
True. I chose the business service because, well, it's £45 a month. And I am for the first time using a landline again and saving some cash because of Talk2go and the inclusive minutes.

I'm moving in a few months, that'll be free too in the contract which helps smile

I agree, BT is bad, I can only take your word for the TTR side of it - but the reviews back you up.
Standard User bobble_bob
(knowledge is power) Mon 06-Feb-17 09:20:16
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Re: ANYONE BUT TALKTALK


[re: epyon] [link to this post]
 
Was going to say if you're using their forums to give negative feedback then you cant really blame them for banning people.

Talk Talk pay to run the forums, so why would they (or any isp) pay to have people slag them off on their forum.
Standard User ian72
(eat-sleep-adslguide) Mon 06-Feb-17 11:25:20
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Re: ANYONE BUT TALKTALK


[re: bobble_bob] [link to this post]
 
Depends on how the feedback is done. As per the original post then TT would most likely remove. If done in a more neutral factual manner then unless they have something to hide then they should allow it - a good company would accept feedback and act on it.
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