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Standard User ImranQ
(learned) Sun 12-Feb-17 00:34:59
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Seriously considering changing from BT to IDNet/Zen. Views?


[link to this post]
 
Hi All,
I'm currently with BT Infinity 2. I 'renogotiated' my package at the end of November 2016 down to £50 (Infinity/line/caller display/unlimited calls anytime). Its not a fantastic price but better than what I was paying before and I've been with BT for years.
So now BT are raising prices I'm allowed to move on if I wish and I was thinking of moving
to either IDNet or Zen on the similar packages which are around £50-55. I'm quite near the exchange so I get 76MBps. I do get few drops during the day though which is quite annoying.

So anyway, my questions are:
1) I need a reliable connection with minimal drops. What are the stability and speeds on IDNet or Zen like?
2) IDNet also allow you on a better contention by paying £10 extra per month. Is it worth it?
Thanks,
Imran
Standard User RobertoS
(elder) Sun 12-Feb-17 01:18:42
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ImranQ] [link to this post]
 
1) If you mean drops of the connection that is a fault and a change of ISP is very unlikely to change it.

If you mean the throughput speed is all over the place, that can happen in the evenings but in the daytime is very odd.

How long have you had the problem?

2) Probably not until we sort out (1).

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User ukhardy07
(knowledge is power) Sun 12-Feb-17 01:38:35
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ImranQ] [link to this post]
 
Drops would be a fault and likely needs to be investigated.

Have you checked out your offers on BT?
Most people are being offered Infinity 2 for around £34.

http://www.bt.com/myoffer


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Standard User Fellwalker
(learned) Sun 12-Feb-17 19:04:55
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
Drops would be a fault and likely needs to be investigated.

Have you checked out your offers on BT?
Most people are being offered Infinity 2 for around £34.

http://www.bt.com/myoffer
That would be nice. My offer on the web was £53.49 (50p saving). When I rang they offered a £9 discount (from the standard pricing), bringing it down to £44.99 but I would have to sign up for a full 24 MONTHS!
Customer since 2011 this time, and from 2001 to 2008 when they made a complete hash of ADSL and I moved to BE There until Infinity came out.
Clearly I need to go back to them again.

Zen is one I was looking at. As with all of the "better ones" AAISP, Zen, IDNet, I cannot find out their email restrictions. On comparison sites it says 11 addresses, and that they cannot be acessed through IMAP. On the Zen website it does not specify included emails, but it says there are limits on size of attachment, and overall storage, but I cannot find the detail anywhere.
Standard User RobertoS
(elder) Sun 12-Feb-17 20:06:24
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: Fellwalker] [link to this post]
 
Having your email with an ISP and having to keep changing it when you migrate is silly smile.

Prices for domains went up recently, but for £23 a year you can have your own domain and email for it, and never need to change it again when you change ISP. See this page. Up and running within a few hours of ordering.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Fellwalker
(learned) Sun 12-Feb-17 21:29:55
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Having your email with an ISP and having to keep changing it when you migrate is silly smile.

Prices for domains went up recently, but for £23 a year you can have your own domain and email for it, and never need to change it again when you change ISP. See this page. Up and running within a few hours of ordering.
sorry OP, I didn't intend to hijack your thread, so hope this helps your decision.
Email hosting is the issue. tsohost is now £9.99pm. I have my domain names and my provider has an email option - but with very low attachment sizes (yes, I can get round that using Dropbox etc but not with technically challenged friends) , and limited storage. That seems to be similar for all reasonably priced email providers. I use my current ISP for diverting my fixed email to. We can't all keep paying more every month as more software moves to SAAS.
Standard User trolleybus
(experienced) Sun 12-Feb-17 21:51:21
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ImranQ] [link to this post]
 
I am a very demanding person and expect a solid reliable broadband service on accounts that are rendered that can be understood and don't contain errors. I tend to steer home workers towards either TalkTalk Business or Zen. Neither are perfect but both are head and shoulders above the popular competition. Sometimes it is necessary to use BT Business as their connection charges for new lines can be considerable less than anyone else.

You won't be unhappy with Zen but then again they no longer have a wow factor. There provided email services is OK but I echo the sentiments of others of having your own hosted domain name. Setting it up may seem somewhat difficult but there are many here that can help you achieve that goal. There are bargain basement prices with limited facilities, so do go a bit upmarket to have more than one email address and enough storage space, particularly if you intend to use IMAP.

David Bradley
Standard User ImranQ
(learned) Sun 12-Feb-17 21:56:16
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: RobertoS] [link to this post]
 
Thanks for your reply. I agree. At the moment I am running an app on my computer that will show me any drops and then I can get BT on it.
Standard User ImranQ
(learned) Sun 12-Feb-17 21:59:17
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: Fellwalker] [link to this post]
 
In reply to a post by Fellwalker:
In reply to a post by ukhardy07:
Drops would be a fault and likely needs to be investigated.

Have you checked out your offers on BT?
Most people are being offered Infinity 2 for around £34.

http://www.bt.com/myoffer
That would be nice. My offer on the web was £53.49 (50p saving). When I rang they offered a £9 discount (from the standard pricing), bringing it down to £44.99 but I would have to sign up for a full 24 MONTHS!
Customer since 2011 this time, and from 2001 to 2008 when they made a complete hash of ADSL and I moved to BE There until Infinity came out.
Clearly I need to go back to them again.

Zen is one I was looking at. As with all of the "better ones" AAISP, Zen, IDNet, I cannot find out their email restrictions. On comparison sites it says 11 addresses, and that they cannot be acessed through IMAP. On the Zen website it does not specify included emails, but it says there are limits on size of attachment, and overall storage, but I cannot find the detail anywhere.

Thanks I am at the moment inclined towards Zen myself. I was with them myself a few years ago when max download was 8Mbps and I took out a business account with them at the time. Cost £80 at the time!
Standard User ImranQ
(learned) Sun 12-Feb-17 22:03:36
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: trolleybus] [link to this post]
 
In reply to a post by trolleybus:
I am a very demanding person and expect a solid reliable broadband service on accounts that are rendered that can be understood and don't contain errors. I tend to steer home workers towards either TalkTalk Business or Zen. Neither are perfect but both are head and shoulders above the popular competition. Sometimes it is necessary to use BT Business as their connection charges for new lines can be considerable less than anyone else.

You won't be unhappy with Zen but then again they no longer have a wow factor. There provided email services is OK but I echo the sentiments of others of having your own hosted domain name. Setting it up may seem somewhat difficult but there are many here that can help you achieve that goal. There are bargain basement prices with limited facilities, so do go a bit upmarket to have more than one email address and enough storage space, particularly if you intend to use IMAP.

David Bradley


Interesting! I didn't realize that Talk Talk had business DSL. I'll look into it. Thanks!
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