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Standard User ukhardy07
(knowledge is power) Sun 12-Feb-17 22:05:09
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: Fellwalker] [link to this post]
 
Did you ring and ask for cancellations...

If you that's the very worst deal I have heard to date.
By far the most common deal is £33.49 for 2 years.

Ring 0800-800150
Reason for call cancellations

Let them know others have been offered infinity 2 for £33.49 for 2 years and you're looking for that deal otherwise you will migrate out due to the price rises.

I really think you stand a good chance getting it given the amount of people posting they have that deal.
Standard User ImranQ
(learned) Sun 12-Feb-17 22:12:08
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
Did you ring and ask for cancellations...

If you that's the very worst deal I have heard to date.
By far the most common deal is £33.49 for 2 years.

Ring 0800-800150
Reason for call cancellations

Let them know others have been offered infinity 2 for £33.49 for 2 years and you're looking for that deal otherwise you will migrate out due to the price rises.

I really think you stand a good chance getting it given the amount of people posting they have that deal.


Yes I called up BT cancellations back in November as I mentioned in my OP and they supposedly gave me the best price. They also had a bad episode last year where their mail servers went down for several days and I lost a lot of email. Amateurish or what! I am locked into a contract for one year but as I mentioned, I have received an email that due to price increases, I am allowed to change which I plan to take advantage of.
Standard User RobertoS
(elder) Sun 12-Feb-17 22:14:50
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: Fellwalker] [link to this post]
 
In reply to a post by Fellwalker:
In reply to a post by RobertoS:
Having your email with an ISP and having to keep changing it when you migrate is silly smile.

Prices for domains went up recently, but for £23 a year you can have your own domain and email for it, and never need to change it again when you change ISP. See this page. Up and running within a few hours of ordering.
Email hosting is the issue. tsohost is now £9.99pm.
That is Enterprise level Microsoft Exchange. From Tsohost website:-
A premium product from the global software giant, Exchange is the benchmark against which all other email services are now founded upon. If you're looking for a simple, managed and efficient email service - look no further.

The Hosted Exchange email system provides 'direct push' email to compatible devices like the iPhone or Windows Mobile, as well as the usual Outlook and Web Access based services; thus enabling an almost instantaneous receipt of emails. Opting for this service, Tsohost takes care of email account provisioning, server updates, management and security - giving you the freedom to enjoy hosted email on Microsoft Exchange.
...
For customers requiring email for 100 users or more, we recommend managed dedicated Exchange hosting. This means you have your own Microsoft Exchange email platform dedicated to your needs and customised entirely for your organisation. For more information, please contact us regarding your complex solution.
Assuming you are an individual not looking for a "Large Business" service, which your other posts in different forums/threads would seem to confirm, you should be looking at this page. The "Lite" package is more than adequate for most users. £14.99pa plus your domain cost, which is £7.19pa with them.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Sun 12-Feb-17 22:20:49)


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Standard User ImranQ
(learned) Sun 12-Feb-17 22:15:27
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Having your email with an ISP and having to keep changing it when you migrate is silly smile.

Prices for domains went up recently, but for £23 a year you can have your own domain and email for it, and never need to change it again when you change ISP. See this page. Up and running within a few hours of ordering.


I agree. I had a nasty problem with BT last year where their servers went down for several days and I couldn't receive or send email. It was at that point that I got fed up (it had happened before). I researched and become ISP independent. I now use a free SMTP server together with Gmail to receive/send email smile Additionally BT's email filtering sucks and I don't like it.
Standard User ImranQ
(learned) Sun 12-Feb-17 22:18:36
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by Fellwalker:
In reply to a post by RobertoS:
Having your email with an ISP and having to keep changing it when you migrate is silly smile.

Prices for domains went up recently, but for £23 a year you can have your own domain and email for it, and never need to change it again when you change ISP. See this page. Up and running within a few hours of ordering.
Email hosting is the issue. tsohost is now £9.99pm.
That is Enterprise level Microsoft Exchange. From Tsohost website:-
A premium product from the global software giant, Exchange is the benchmark against which all other email services are now founded upon. If you're looking for a simple, managed and efficient email service - look no further.

The Hosted Exchange email system provides 'direct push' email to compatible devices like the iPhone or Windows Mobile, as well as the usual Outlook and Web Access based services; thus enabling an almost instantaneous receipt of emails. Opting for this service, Tsohost takes care of email account provisioning, server updates, management and security - giving you the freedom to enjoy hosted email on Microsoft Exchange.
...
For customers requiring email for 100 users or more, we recommend managed dedicated Exchange hosting. This means you have your own Microsoft Exchange email platform dedicated to your needs and customised entirely for your organisation. For more information, please contact us regarding your complex solution.
Assuming you are an individual not looking for a "Large Business" service, which your other posts would seem to confirm, you should be looking at this page. The "Lite" package is more than adequate for most users. £14.99pa plus your domain cost, which is £7.19pa with them.


That's looks pretty cool. Thanks for the link.
Standard User ImranQ
(learned) Sun 12-Feb-17 22:21:11
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
1) If you mean drops of the connection that is a fault and a change of ISP is very unlikely to change it.

If you mean the throughput speed is all over the place, that can happen in the evenings but in the daytime is very odd.

How long have you had the problem?

2) Probably not until we sort out (1).


At the moment I am not 100% sure its BT. I have an oldish WNDR3700 routher which has started to give me strange issues. For example not being able to logon until I reboot it. So, the problem could be the router. Trying to narrow it down at the moment. However I have decided to get rid of BT as my supplier.
Standard User RobertoS
(elder) Sun 12-Feb-17 22:23:08
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ImranQ] [link to this post]
 
In reply to a post by ImranQ:
That's looks pretty cool. Thanks for the link.
Don't get confused smile That was a reply to fellwalker who completely looked at the wrong part of Tsohost website.

But Tsohost is a rather good website and mail host in my opinion.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 54999/14466Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User ukhardy07
(knowledge is power) Sun 12-Feb-17 23:17:22
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ImranQ] [link to this post]
 
Yes due to the price rises they are offering crazy deals at retentions now.

Now is the time to call cancellations not last November. smile
Standard User Tacitus
(experienced) Mon 13-Feb-17 08:36:49
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ImranQ] [link to this post]
 
In reply to a post by ImranQ:
So anyway, my questions are:
1) I need a reliable connection with minimal drops. What are the stability and speeds on IDNet or Zen like?
2) IDNet also allow you on a better contention by paying £10 extra per month. Is it worth it?
1. I've been on an iDNet fibre connection for just over 2 years and before that 5 years or so on ADSL. Whilst the line itself is not a particularly good one, the connection has been absolutely trouble free. Pings are not that great at 18ms, but they are extremely consistent and since I'm not a gamer it doesn't bother me. Support has always been good but TBH since moving to fibre I've only used it once. When I was on ADSL I always found it to be good.

2. The extra £10 wouldn't be worth it to me but YMMV. However if you are a serious gamer it would be well worth looking at their new gaming option which has better links to the main gaming servers and apparently is optimised for gaming.

Regarding email I'm with RobertoS on this, far better to go for your own domain with a hosting company. I've been with Clook for around 8 years. They're a small company but ultra reliable with very good support. Any tickets I've raised have been dealt with inside 10 minutes. Shared hosting from £35/year for a small site plus email - domain registration extra.
Standard User Fellwalker
(learned) Mon 13-Feb-17 12:43:29
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Re: Seriously considering changing from BT to IDNet/Zen. Vie


[re: ukhardy07] [link to this post]
 
Food for thought. I had gone on web chat, and they phoned me and put me through to cancellations. I'll try again.
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