General Discussion
  >> Which ISP? (Residential)


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User ck2
(newbie) Thu 17-Aug-17 11:48:03
Print Post

Moving from Sky Fibre to where?


[link to this post]
 
Hi all,
I am currently with Sky Fibre unlimited (and evening and weekend call) and am thinking of switching.
Price wise, I am looking for Fibre BB with anytime call and line rental included, around £33 per month,
Vodafone, EE, and Origin seem to be offering the same package I want for around the same price point. I have been looking at reviews etc and of course they have negative reviews just like any other companies. For example, Vodafone seems to provide unreliable router, EE and Origin seems to have bad customer service etc.
But I would like to know if any of them I should really avoid, i.e. if they are rebranded Talk Talk etc etc.
Any suggestions / personal experiences etc would be much appreciated.
Many thanks.
Standard User Michael_Chare
(fountain of knowledge) Thu 17-Aug-17 20:50:12
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
Vodafone will now provide connection userid and password so that you can use any router. When asking for these details it may be helpful if you can confirm that you are using a particular router on the BT approved list. Vodafone will not provide any advice as to how to use an alternative router. If you want to complain about service quality you need to use the Vodafone router.

I think Origin are probably to be avoided because of poor help desk support.

I am moving to Vodafone in a month's time.

Michael Chare
Standard User ck2
(newbie) Thu 17-Aug-17 21:00:14
Print Post

Re: Moving from Sky Fibre to where?


[re: Michael_Chare] [link to this post]
 
Thank you.
So, is Vodafone's router that really bad then?
I don't really want to have to subscribe then buy a new router myself.


Register (or login) on our website and you will not see this ad.

Standard User Michael_Chare
(fountain of knowledge) Thu 17-Aug-17 23:15:37
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
I believe the main problem is poor wifi when there are many devices maybe more than a dozen. I bought a 2nd hand VMG8924-B10A on ebay for £40. Appears to work OK. You can see the comments of customers in the Vodafone section of this web site and also on Vodafone's own forum.

Michael Chare
Standard User ck2
(newbie) Fri 18-Aug-17 08:26:33
Print Post

Re: Moving from Sky Fibre to where?


[re: Michael_Chare] [link to this post]
 
While I don't have a dozen devices connected to WIFI at home, reading the forum has put me off a bit signing up with Vodafone.

EE is BT wholesales? I am reluctant to sign up to BT as they were really bad when I did last time. They lied to me to prevent me from cancelling.

So, what's the option? frown
Standard User BatBoy
(sensei) Fri 18-Aug-17 09:20:31
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
What's wrong with sky?
Standard User ck2
(newbie) Fri 18-Aug-17 09:36:26
Print Post

Re: Moving from Sky Fibre to where?


[re: BatBoy] [link to this post]
 
getting more and more expensive.
Standard User BatBoy
(sensei) Fri 18-Aug-17 09:50:31
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
They're often open to negotiation.
Standard User ck2
(newbie) Fri 18-Aug-17 10:11:27
Print Post

Re: Moving from Sky Fibre to where?


[re: BatBoy] [link to this post]
 
Nope, done that a few times.
Standard User Chrysalis
(legend) Fri 18-Aug-17 13:14:01
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
sky charge me £7 for line rental which no other providers seem to offer, try them again.

moving for financial reasons can bite you in the backside as you risk technical issues with the service.

Also caller id is inclusive on sky but not on most other providers, so if you use that feature take that into consideration also.

Sky Fibre Pro BQM - IPv4 BQM - IPv6
Standard User jelv
(knowledge is power) Fri 18-Aug-17 13:25:15
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
Don't rule out a supplier using TalkTalk Wholesale - they are totally different to TalkTalk Retail (AAISP use TalkTalk Wholesale so they can't be that bad!)

jelv

AAISP November 2016
(Previous ISP Plusnet November 2001 to October 2016) Why I left Plusnet
Telephone rental: Pulse8
Standard User RobertoS
(elder) Sat 19-Aug-17 00:31:16
Print Post

Re: Moving from Sky Fibre to where?


[re: jelv] [link to this post]
 
In reply to a post by jelv:
Don't rule out a supplier using TalkTalk Wholesale - they are totally different to TalkTalk Retail (AAISP use TalkTalk Wholesale so they can't be that bad!)
Such as Pulse8broadband.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 72053/12059Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User ck2
(newbie) Thu 24-Aug-17 09:01:21
Print Post

Re: Moving from Sky Fibre to where?


[re: RobertoS] [link to this post]
 
Unfortunately those suppliers mentioned are even more expensive than Sky.
I have narrowed it down to Vodafone or EE.
Just don't know which one to go for.... frown
Standard User 23Prince
(fountain of knowledge) Sat 26-Aug-17 10:22:59
Print Post

Re: Moving from Sky Fibre to where?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
In reply to a post by jelv:
Don't rule out a supplier using TalkTalk Wholesale - they are totally different to TalkTalk Retail (AAISP use TalkTalk Wholesale so they can't be that bad!)
Such as Pulse8broadband.


Plusnet is £29,99 a month for fastest speed, Using BTW obviously. N0 idea on what they are like on Fibre, I've not used them since ADSL days.

I am on Talk Talk Business, I pay £45.54 but in the 7 months i've been with them i've had 0 problems, and I often think that while it's true you do get what you pay for - with TTB it still seems a little on the cheap side.

But it works for them and more importantly me, so I am happy with it.

I am in the process of getting an AAISP 1TB line for my main internet, the business line does get most of the usage. But I've always had a backup in one form or another, and ADSL is not cutting it for me, Hurrah for 30 day contracts!

Also that £60 gets me lots of nerdy stats and, should i need them, some [censored] hot tech support.

Edit - this was meant for the OP - oops! :/

Edited by 23Prince (Sat 26-Aug-17 10:25:07)

Standard User juzzy25
(member) Sat 26-Aug-17 11:43:15
Print Post

Re: Moving from Sky Fibre to where?


[re: Chrysalis] [link to this post]
 
This post is bias as I'm with them but could a move to Uno Broadband (aka Xilo in it's earlier days) on the cards.

Looking at the prices there's not much in it between Sky and them now but I suppose you're looking to reduce prices, I suppose you get a prepay credit card for a £100 but that won't affect you.

Have a chat to sales as they may do a Talk and Surf package for fibre (I saw a post somewhere for it) unsure about their landline options - could you find a mobile package that gave you flexibility on minutes etc??

Good luck where ever you go, sounds like you've done the research. I'd love to go with Vodafone but after a major balls up in billing (to be fair on a mobile contract) I'm not going near them.

EE 4G >> Plus Net >> Uno Fibre + (80/20) (63904 kbps / 17043 kbps)
Standard User RobertoS
(elder) Sat 26-Aug-17 22:55:56
Print Post

Re: Moving from Sky Fibre to where?


[re: ck2] [link to this post]
 
In reply to a post by ck2:
Unfortunately those suppliers mentioned are even more expensive than Sky.
I have narrowed it down to Vodafone or EE.
Just don't know which one to go for.... frown
I wouldn't touch either of them. But if price is your most important decider, then fair enough.

Of the two, I would think EE is safer than Vodafone for decent and consistent throughput speed.

I like the reassurance of decent support if I have a problem, the lack of that being my main reason for leaving Plusnet a couple of years ago. Even though my connection was fine.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 72213/12265Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User Michael_Chare
(fountain of knowledge) Sun 27-Aug-17 00:01:35
Print Post

Re: Moving from Sky Fibre to where?


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Of the two, I would think EE is safer than Vodafone for decent and consistent throughput speed.
That is not the way I understand this for FTTC: UK Broadband Speed Test Results for July 2017. Vodafone quality is 1 and EE is 1.7 for both up to 38 and up to 76.

Michael Chare
Standard User zyborg47
(eat-sleep-adslguide) Thu 21-Sep-17 08:57:49
Print Post

Re: Moving from Sky Fibre to where?


[re: 23Prince] [link to this post]
 
In reply to a post by 23Prince:
[

Plusnet is £29,99 a month for fastest speed, Using BTW obviously. N0 idea on what they are like on Fibre, I've not used them since ADSL days.

I am on Talk Talk Business, I pay £45.54 but in the 7 months i've been with them i've had 0 problems, and I often think that while it's true you do get what you pay for - with TTB it still seems a little on the cheap side.

But it works for them and more importantly me, so I am happy with it.

I am in the process of getting an AAISP 1TB line for my main internet, the business line does get most of the usage. But I've always had a backup in one form or another, and ADSL is not cutting it for me, Hurrah for 30 day contracts!

Also that £60 gets me lots of nerdy stats and, should i need them, some [censored] hot tech support.

Edit - this was meant for the OP - oops! :/



No calls are included with plusnet, that is another £8 a month for unlimited anytime and mobile calls and the OP wants calls included. the problem is a lot of providers are not offering them unless you pay extra.
Pay more line rental and get less for it.

Adrian

Desktop machine now powered by windows 10 pro, reluctantly, laptop by Linux

Plusnet FTTC
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to