Can anyone tell me what make providers like Zen and IDNet seem to quick? Is it all about contention rate, once outside of the Exchange equipment?
Their origin was in business users who wanted rapid response for their field staff and business customers. That meant having higher in-house and link to BT Wholesale capacity per user
than the ISPs who were aimed at the likes of us.
Then the obvious happened. They realised that at night they had huge unused capacity, so by developing end-user products for people who were at work or school during the day, they could offer a better service then the mass-market ones, and so charge more than the norm for it.
This helped cover the costs of providing the high capacity for their business customers, thus meaning they could offer the business ones lower prices. Or simply make more profit
This also originally is why they offered a lower download allowance. As the costs they have for the networks has dropped dramatically over the years they have begun to offer "unlimited" or at least larger packages, but can still charge a premium price. Not as high as in the past however.
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