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Standard User CJT
(experienced) Wed 01-Nov-17 09:44:45
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Moving from Virgin Media to Vodafone Broadband


[link to this post]
 
Good Morning,

I am thinking of leaving Virgin Media, and going to Vodafone Broadband (mainly because of their offers). With Virgin Media I notice a lot of slowdowns on all devices (mobile and PC via Ethernet), and I have seen a number of posts about how bad VM can be.

So I am thinking of rejoining the Openreach network and going with Vodafone. They are fixed price for 18 months and at the moment no fee for FTTC connections (there is a £60 new line fee which is fine).

So what are everyone's thoughts on Vodafone Broadband? Are they worth moving to? Anyone else I should consider?

Thanks in advance.

smile

CJT.


On Virgin Media Up to 50Mbps
Standard User BatBoy
(sensei) Wed 01-Nov-17 12:21:03
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
Now they allow you to use your own modem/router I would consider them. I believe their supplied router is garbage.
Standard User CJT
(experienced) Wed 01-Nov-17 13:41:14
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Re: Moving from Virgin Media to Vodafone Broadband


[re: BatBoy] [link to this post]
 
Thank you BatBoy

Is this quite recent?

Any other good operator's? I am disinclined to use BT Retail, they seem very expensive.

frown

CJT.


On Virgin Media Up to 50Mbps


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Standard User ukhardy07
(knowledge is power) Wed 01-Nov-17 15:55:55
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
In reply to a post by CJT:
Thank you BatBoy

Is this quite recent?

Any other good operator's? I am disinclined to use BT Retail, they seem very expensive.

frown


I would go for BT broadband, enough discounts available right now to make it cheaper than Vodafone.

https://www.moneysavingexpert.com/phones/cheap-broad...

Offers end tomorrow. Possibly cheapest fibre deal in the UK considering £120 + £40 giftcards.

Edited by ukhardy07 (Wed 01-Nov-17 15:57:48)

Standard User CJT
(experienced) Wed 01-Nov-17 16:05:58
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Re: Moving from Virgin Media to Vodafone Broadband


[re: ukhardy07] [link to this post]
 
I ended up taking Now TV Broadband,

No contract and a decent offer

CJT.


On Virgin Media Up to 50Mbps
Standard User BatBoy
(sensei) Wed 01-Nov-17 16:13:53
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
Nice one. I was going to suggest that smile
Standard User ukhardy07
(knowledge is power) Wed 01-Nov-17 16:22:33
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
The wireless router leaves a lot to be desired, single band 2.4ghz. For decent wireless consider swapping it out for a dual band device.
Standard User CJT
(experienced) Wed 01-Nov-17 16:35:36
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Re: Moving from Virgin Media to Vodafone Broadband


[re: ukhardy07] [link to this post]
 
I presume it's a standard SKY router re-branded to NOW TV?

If so it's getting swapped once it's all set up.. to a £30 dual banded router I previously used, which has guess specific access as well wink

Not bad for £30 router

CJT.


On Virgin Media Up to 50Mbps
Standard User ukhardy07
(knowledge is power) Wed 01-Nov-17 18:14:32
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
Amazing - what model you got?

Yes it's a SR102 with nowtv slapped on it.
Standard User CJT
(experienced) Sat 04-Nov-17 22:42:53
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Re: Moving from Virgin Media to Vodafone Broadband


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
Amazing - what model you got?

Yes it's a SR102 with nowtv slapped on it.


Good Question, I will dig it out tomorrow and tell you...

Seems I missed a signed for delivery today, have to wait till Monday to pick it up....

Go Live Date Wednesday!

CJT.


On Virgin Media Up to 50Mbps
Standard User 23Prince
(fountain of knowledge) Sun 05-Nov-17 09:49:16
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
In reply to a post by CJT:
I ended up taking Now TV Broadband,

No contract and a decent offer


I did last year and I was grateful of the no contract option. It was total garbage. Sky's network is bad enough round here but NowTV customers get a lower priority that SKy's own so I was migrated way within 3 weeks.

Oddly enough to a BT based provider and i've had no problems since.

I still have the POS router cube with NowTV in green on it - Can't send it back for love nor money (they won't take it) so it's going to landfill.

Edit - and before I get the "back it up with links" guff, read the T and C's for yourself smile

Edited by 23Prince (Sun 05-Nov-17 09:50:54)

Standard User BatBoy
(sensei) Sun 05-Nov-17 10:26:59
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Re: Moving from Virgin Media to Vodafone Broadband


[re: 23Prince] [link to this post]
 
If you don't supply links there's nothing to discuss, it just gets ignored.
Standard User RobertoS
(elder) Sun 05-Nov-17 10:57:31
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Re: Moving from Virgin Media to Vodafone Broadband


[re: 23Prince] [link to this post]
 
Early in the last F1 season I started buying a NowTV 1-day Sports Pass on the Sundays it wasn't on Channel 4. It was perfect.

This season, the last three times it has buffered enough the first two times to make me close it and go to Radio 5 or 5 Extra. The last one was just usable, improving as time progressed. I think others must have been turning it off.

I always have the F1 live timer running on my tablet anyway, but it would be better if the NowTV stream just cut out and re-started for this purpose. The TV being minutes, sometimes more than a complete lap, behind the timer made it silly.

There is certainly no way I would migrate my broadband to them.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User robertcrowther
(member) Sun 05-Nov-17 11:50:23
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Re: Moving from Virgin Media to Vodafone Broadband


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Early in the last F1 season I started buying a NowTV 1-day Sports Pass on the Sundays it wasn't on Channel 4. It was perfect.

This season, the last three times it has buffered enough the first two times to make me close it and go to Radio 5 or 5 Extra. The last one was just usable, improving as time progressed. I think others must have been turning it off.


I have found that NowTV works better when using the Windows 10 app on a computer. When I've tried using it on my LG TV using the built in app it buffers, the same happens with the dedicated NowTV box.

So now I just use the Windows app and all is fine, no buffering at all and is super fast at loading
Standard User RobertoS
(elder) Sun 05-Nov-17 15:14:30
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Re: Moving from Virgin Media to Vodafone Broadband


[re: robertcrowther] [link to this post]
 
The trouble is I did download the app, which they almost force you to do now, for the USA GP. But that had two problems. It simply jerked, rather than smooth then buffering, but even after the jerk it continued where it left off. Quite apart from being a minute or so anyway behind compared to the normal NowTV feed to my browser. (I don't have a NowTV box).

Which again, when using the live F1 app Live Timing as the sector times and inter-car gaps I find very informative, makes the TV and its commentary pointless.

Either Radio 5 or 5 Extra, or the commentary on the F1 app which is in fact the same one, ends up being used.

It almost certainly isn't a problem with AAISP, and I'm on over 70Mbps sync/IP Profile.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. 200GB. Sync 73724/12601Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User 23Prince
(fountain of knowledge) Sun 05-Nov-17 15:52:56
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Re: Moving from Virgin Media to Vodafone Broadband


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
If you don't supply links there's nothing to discuss, it just gets ignored.


Let them find the hard way then. Like I did. If they want to be lazy and not look. Caveat emptor
Standard User TTTJJJ
(newbie) Sun 05-Nov-17 17:18:10
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Re: Moving from Virgin Media to Vodafone Broadband


[re: CJT] [link to this post]
 
I had Vodafone broadband for a while before using Virgin as they just came to my area.

Their broadband - I highly rate it. I noticed that the internet was not filtered - this was about 6-8 months ago. The speeds were consistently high and I did not experience any slow downs or disconnections. My connection was supposed to be 68-80mb and I think the actual sync speed was around 70-75 and these speeds were consistent.

Their router - this is where I had the issues. The router is very high speed, it doesn't crash or need rebooting and the mobile app is fairly useful. There is just a small issue which Vodafone never admitted but I had about 5 routers from them all exhibiting the same issue. If you connect a very high volume of devices to the 2.4GHz network (5GHz is unaffected) the chip overheats and the router puts it into a limp mode (apparently) which causes extremely poor connections over 2.4GHz and for some reason this also affects the ethernet ports. A further issue is that devices connected over WiFi can sometimes not see Ethernet devices (so if you're streaming from a wired NAS, casting something to your TV which is wired etc it can run into problems).

If you are not a household with a large volume of devices connected to 2.4GHz (we had about 25 total devices, maybe around 10 on 2.4GHz, busy house) I doubt you'll experience any of these issues.

If you're a high volume user I'd probably opt for using a different brand of VDSL router, Vodafone are reluctant to give out the password to connect but apparently persistence and explaining it's an Openreach approved router will get you them.
Standard User Michael_Chare
(fountain of knowledge) Sun 05-Nov-17 22:36:43
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Re: Moving from Virgin Media to Vodafone Broadband


[re: TTTJJJ] [link to this post]
 
In reply to a post by TTTJJJ:
If you're a high volume user I'd probably opt for using a different brand of VDSL router, Vodafone are reluctant to give out the password to connect but apparently persistence and explaining it's an Openreach approved router will get you them.
These days Vodafone will provide the userid and password if asked without hassle so long as you say you will use an approved modem/router.

Interesting explanation of the Wifi device problem.

Michael Chare
Standard User TTTJJJ
(newbie) Mon 06-Nov-17 01:59:13
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Re: Moving from Virgin Media to Vodafone Broadband


[re: Michael_Chare] [link to this post]
 
It was such a pain because I loved the service - it was just the router that proved a problem which at the time they weren't providing passwords/usernames so I had to switch away. We moved to BT which was even better. They might be more expensive but I found you get what you pay for with them. With the cash back/voucher offers I think we ended up paying less but BT are actually very good.

I'm with Virgin now and had major issues with the Hub 3, eventually managed to get through to a lovely guy at Virgin who sent a Hub 2ac which resolved everything but from what I've seen what your local area is like matters a lot with Virgin, luckily in my area Virgin performs Wonderfully.
Standard User Michael_Chare
(fountain of knowledge) Mon 06-Nov-17 10:03:51
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Re: Moving from Virgin Media to Vodafone Broadband


[re: TTTJJJ] [link to this post]
 
I've recently become a Vodafone customer at a small exchange where Plusnet charge more. As problems with the Vodafone router wifi are well known, I bought a 2nd hand Zyxel VMG8924-B10A router on ebay which does Wifi ac and has a slightly better range that the Vodafone one. I generally have less than half a dozen Wifi devices, so quite likely the Vodafone would work OK. I am close enough to the cabinet to get a connection speed of 40 Mbps. I am waiting for my prepaid card to arrive. I was told it would take a couple of months.

Michael Chare
Standard User CJT
(experienced) Mon 06-Nov-17 11:53:40
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Re: Moving from Virgin Media to Vodafone Broadband


[re: 23Prince] [link to this post]
 
Odd that seems contrary to both Sky (Now TV's parent) and NOW TV's suggestions: https://help.nowtv.com/contact-us/can-i-return-my-ol...

CJT.


On Virgin Media Up to 50Mbps
Standard User CJT
(experienced) Mon 06-Nov-17 11:56:40
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Re: Moving from Virgin Media to NOW TV Broadband


[re: CJT] [link to this post]
 
Replying to my own post...

Haven't moved to Vodafone, but have to NOW TV...

Collecting their equipment shortly (from local sorting office) and install is Wed PM...

Still need to find my old Router in order to replace the provided one once the "10 day's" have passed..

CJT.


On Virgin Media Up to 50Mbps
Standard User broadband66
(fountain of knowledge) Mon 06-Nov-17 18:32:19
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Re: Moving from Virgin Media to Vodafone Broadband


[re: 23Prince] [link to this post]
 
"Caveat emptor"

Not strictly true. If you've asked a question and the answer is false and you've purchased with regard the answer then there is a get out.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User CJT
(experienced) Wed 08-Nov-17 11:52:22
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Re: Moving from Virgin Media to Vodafone Broadband


[re: ukhardy07] [link to this post]
 
In reply to a post by ukhardy07:
Amazing - what model you got?

Yes it's a SR102 with nowtv slapped on it.


TP-Link TD-W8968. Previously used with small provider, who didn't provide a Router.

CJT.


Currently....
On Virgin Media Up to 50Mbps
Standard User Spud2003
(fountain of knowledge) Thu 09-Nov-17 12:19:26
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Re: Moving from Virgin Media to NOW TV Broadband


[re: CJT] [link to this post]
 
Monthly contract?
Standard User CJT
(experienced) Mon 13-Nov-17 08:36:30
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Re: Moving from Virgin Media to NOW TV Broadband


[re: Spud2003] [link to this post]
 
Yes with Now TV.

CJT.


On NOW TV Broadband up to 38 Mbps
Standard User 23Prince
(fountain of knowledge) Wed 15-Nov-17 11:49:21
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Re: Moving from Virgin Media to NOW TV Broadband


[re: CJT] [link to this post]
 
In reply to a post by CJT:
Yes with Now TV.


Good thing as you will need it
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