Currently on Plusnet 80/20 but contract has ended so looking for another deal. I could call Plusnet and try and bargain like I did last time but you never get offered a deal even anywhere near as good as new customers so I'm debating whether to move to a new provider.
Before fibre (thank God those days are over) we were using standard DSL and were probably the farthest house from the exchange getting only 1mb adsl max and 0.5 adsl.
Back in those days we started with tiscali who were great, until they sold to talktalk and our internet became unusable overnight. We then changed to o2 which was better but still had problems, but these problems generally stemmed from the fact that despite having a very slow connection we were subject to all the traffic shaping and port blocking everyone else had with their 20MB connections.
Once I did a traceroute on talktalk to the USA and it jumped to Germany and then France before hitting the destination!
We moved to Xilo because they advertised no throttling or port blocking add the experience was bliss by comparison. Back then they weren't expensive and could also offer line rental.
Then when we got fibre(2014) we went with Plusnet and it went downhill from there again. Plusnets customer service has been awful for us even at the start. Now of course it's worse. The service at first was decent but right now I can't say I've been very pleased. It's not bad but it's also not great either. Don't you just love those adverts on tv? I still haven't received an answer when I asked them where there award winning service was and frankly I'm fed up dealing with them.
So which provider now? I'd love to sign up with Xilo(uno) again but the unlimited plans are expensive and they don't offer line rental included in my area that pushes the price up even more.
Are there any benefits in a market 1 area like there used to be by going with a smaller isp? I was looking a pulse 8.
Are there any larger providers with no throttling or shaping with fast traces?
I have to say it's all very confusing if you don't live in an LLU area, you can read good things about a ISP but later find out that only applies to people who are on LLU connections. Pulse 8 seem to use talk talk business which obviously isn't available in my area so does this mean the service with them is going to be just as poor as any mainstream provider?
Which isp is the best in my situation or should I just save money?
My line details
Thanks to anyone if they are able to help!