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Standard User broadband66
(knowledge is power) Fri 06-Apr-18 12:28:03
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Re: What are SSE like these days?


[re: jelv] [link to this post]
 
SSE and Utility Warehouse are lumped in to Daisy and TT forums.

Was Eclipse Home Option 1, VM 2Mb & O2 Standard
Now Utility Warehouse (up to 16mbps) via Talk Talk
Standard User Spud2003
(fountain of knowledge) Sat 07-Apr-18 12:10:12
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Re: What are SSE like these days?


[re: broadband66] [link to this post]
 
What Daisy forum are you referring to?
Standard User ironman12345
(member) Sat 07-Apr-18 18:29:55
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Re: What are SSE like these days?


[re: broadband66] [link to this post]
 
They do not have a forum link on the SSE website , at least I have not seen it,?
Latest Speed Test:
https://www.thinkbroadband.com/speedtest/15231225495...

The above test is IPv4

Edited by ironman12345 (Sat 07-Apr-18 18:43:52)


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Standard User Spud2003
(fountain of knowledge) Tue 17-Apr-18 10:49:48
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Re: What are SSE like these days?


[re: ironman12345] [link to this post]
 
So I'm going to give SSE a try, moving from NowTV - but something doesn't seem quite right. When you migrate from NowTV they send a migration notification like this -

Another provider told us you'd like to transfer your broadband and phone service for the following number: xxxxxxxx.

This will happen on 17/03/2018. Your Super Fibre service will transfer on the same day.


But after SSE started migration I got this notification that mentions cancellation, not transfer -

Another provider told us they'll be taking over your phone line because their customer is moving to your address - so we'll cancel your services for xxxxxxxxxx

Your broadband and phone will be cancelled on 27/04/2018.


I've talked to SSE who say the migration is proceeding normally, but why are NowTV cancelling rather than transferring? Did your migration(?) notification mention cancellation ironman12345?

Edited by Spud2003 (Tue 17-Apr-18 10:53:29)

Administrator MrSaffron
(staff) Tue 17-Apr-18 11:39:08
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Re: What are SSE like these days?


[re: Spud2003] [link to this post]
 
My last Sky migration letter (2016) used the word cancel too, but I let it slide and nothing unusual happened.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Spud2003
(fountain of knowledge) Tue 17-Apr-18 11:53:25
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Re: What are SSE like these days?


[re: MrSaffron] [link to this post]
 
Ah, that's good to know - will assume everything is OK then. smile
Standard User ibk68
(newbie) Tue 17-Apr-18 15:45:20
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Re: What are SSE like these days?


[re: pinuk] [link to this post]
 
I almost signed up with them until I noticed they charge £3.50 a month extra for caller display. This is excessive compared to other providers.
Standard User ironman12345
(member) Tue 17-Apr-18 19:27:14
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Re: What are SSE like these days?


[re: Spud2003] [link to this post]
 
Cancellation was not mentioned in there emails to me , but I was with BT and kept my same number.
I do not know what NOWTV mean as they should just send you a leaving message and SSE should just take over.
That's how it worked for me ,BT sent me a sorry to see you go email and SSE just gave me a date that the service would start from.?
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