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Standard User DarrenBricks
(newbie) Sat 09-Feb-19 13:35:19
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Leaving Virgin (or not?) for better up speeds!


[link to this post]
 
Hello guys I am back with yet another house move.
Finally I can move to an area that is covered by FTTC and not only Virgin.
I have in fact had to go with Virgin for 3 years because they were the only fibre providers, but now I have full access!
Unfortunately Hyperoptic is not available otherwise I would definitely get that.
So I am looking to move provider, not that I was unhappy with Virgin, but they have terrible upload speeds.

I phoned them to cancel and they offered the following:
350mb and 20mb upload speeds for £37 a month 12 month contract with £50 one off credit.

I am wondering what is the best choice for me... is this a good deal? 20mb upload speed seems good, but I have been with Sky before and they had quite good upload speeds as well.

I usually stream from home that's why I need the up speeds!
Thanks in advance!
Administrator MrSaffron
(staff) Sat 09-Feb-19 13:46:55
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
Your upload speeds for Sky and other VDSL2 services will depend on the distance from the VDSL2 green cabinet, so it might be 20 Mbps or it might be a lot lower.

What speeds are providers saying you get when you make an order enquiry, that will give a good idea of the VDSL2 (FTTC) upload speeds

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User gary333
(learned) Sat 09-Feb-19 14:07:10
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
<£33 for 350mb/20mb sounds like a good deal to me. I suppose it just depends on how congested the area is.


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Standard User 23Prince
(fountain of knowledge) Sat 09-Feb-19 17:08:41
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
In reply to a post by DarrenBricks:
Hello guys I am back with yet another house move.
Finally I can move to an area that is covered by FTTC and not only Virgin.
I have in fact had to go with Virgin for 3 years because they were the only fibre providers, but now I have full access!
Unfortunately Hyperoptic is not available otherwise I would definitely get that.
So I am looking to move provider, not that I was unhappy with Virgin, but they have terrible upload speeds.

I phoned them to cancel and they offered the following:
350mb and 20mb upload speeds for £37 a month 12 month contract with £50 one off credit.

I am wondering what is the best choice for me... is this a good deal? 20mb upload speed seems good, but I have been with Sky before and they had quite good upload speeds as well.

I usually stream from home that's why I need the up speeds!
Thanks in advance!


Christ I pay £52 a month - you got a good deal there - and they are about to do 500/35 we believe (we being the people who get fed bits of info)

and FTTC is the same upload speed - you know this right?
Standard User TMCR
(committed) Sat 09-Feb-19 17:38:35
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
I jumped in July 2017. Had been with Virgin from the days of Bradford Cable, 20+ years.

I also stream from home and upload speed is very important. I was on VM's 100meg service, so only 6meg up speed. I looked around, saw I could get 'up to 20meg' if I went FTTC.

VM offered me a similar deal to stay, they would give me the 350meg service, with 20 up, for a similar price - but only for 12 months, then it would leap up to whatever the full rate is.

So I said no, and went with EE, as I was already a mobile customer and would get a useful 5GB mobile data boost for taking their home broadband.

I have been getting around 56-60 down and 8-9 up since I joined them. Yes, I'm on the 80/20 product but the upload speed has always been lower than IO really wanted - but better than VM were giving me.

Last year I was visited by the local VM bod, told me a pack of lies about speed now being 200/30 standard. Offered me a package deal, but again only for one year. Of course, the speeds he mentioned were totally untrue. He also claimed they would fit fibre to the house, I've yet to stop laughing about that one !

Check a few sites, see what they reckon you can actually get before making any decision. You may find you can get almost the full 80/20, or you could be further from the cabinet and only get 28/5 at the most. (using a check on my mother-in-law's place for those figures)

EE Fibre Plus
Standard User mking90031
(learned) Sat 09-Feb-19 18:35:19
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
Hi,

I am with VM and I get 377.73Mb/sec down & 21.07Mb/sec up. There no one out there that could supply me with similar or better speed at this precise moment. I do keep on checking nothing that wouldn't require me to firk out money I can't afford.

HTH,

Mark King MCP
www.mark-king-basingstoke.co.uk
Virginmedia 350Mb/sec Down & 30Mb/sec Up
Standard User 23Prince
(fountain of knowledge) Sat 09-Feb-19 18:40:55
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Re: Leaving Virgin (or not?) for better up speeds!


[re: mking90031] [link to this post]
 
But you have 30 up in your profile?
Standard User mking90031
(learned) Sat 09-Feb-19 19:12:08
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Re: Leaving Virgin (or not?) for better up speeds!


[re: 23Prince] [link to this post]
 
Hi,

I have that as sometimes I can get over 25Mb/sec....

HTH,

Mark King MCP
www.mark-king-basingstoke.co.uk
Virginmedia 350Mb/sec Down & 30Mb/sec Up
Standard User djfunkdup
(committed) Sat 09-Feb-19 19:32:55
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Re: Leaving Virgin (or not?) for better up speeds!


[re: mking90031] [link to this post]
 
In reply to a post by mking90031:
Hi,

I have that as sometimes I can get over 25Mb/sec....

HTH,


Eh since when did something become 30 just because it was over 25 lol ? Explain please, and could i see a speedtest result showing 25Mbps upload . Cheers

Vivid350/20+Mbps (Standalone BroadBand Connection)
Standard User 23Prince
(fountain of knowledge) Sat 09-Feb-19 21:05:50
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Re: Leaving Virgin (or not?) for better up speeds!


[re: djfunkdup] [link to this post]
 
someoe elsewhere reckons they are over provisioned to 36 up.. maye this is the trial for 500/35 they are on about?

I can put my mobile and my 4G home broadband connection together using Speedify and get over 70mbps upload - which is handy.
Standard User DarrenBricks
(newbie) Sat 09-Feb-19 21:46:12
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Re: Leaving Virgin (or not?) for better up speeds!


[re: 23Prince] [link to this post]
 
Hello and thank you all for the numerous responses!

What speeds are providers saying you get when you make an order enquiry, that will give a good idea of the VDSL2 (FTTC) upload speeds


I'm not sure how to find this out, they give the maximum speeds advertised when I put their "products" in my basket.

Is there a way to find out the distance from the property to the cabinet?
Thanks

Edit: I found out from a PDF that I can do FTTP
it says: "FTTC/P & FOD Now"

you can find the PDF here

Who does FTTP? I feel very newbie when learning all this stuff...

Edited by DarrenBricks (Sat 09-Feb-19 22:01:23)

Standard User 23Prince
(fountain of knowledge) Sat 09-Feb-19 22:22:28
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
Fibre To The Premises - basically they put REAL 100% fibre to your house - and you might be able to get much higher speeds.

You need to go to places like https://www.dslchecker.bt.com/ and places like zen internet or AAISP and they will tell you the speeds you could get
Standard User RobertoS
(elder) Sat 09-Feb-19 23:20:38
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
Try this site. It is still the most reliable for Addresses. (Don't use the Postcode option).

It would be best if you upload a screenshot of the table, and the line above it with the address removed smile. Then we can explain anything that is unclear.

(We don't need all the garbage under the table).

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User Archie_bald
(newbie) Sat 09-Feb-19 23:43:35
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
For me personally, I use Plex and I am with Virgin.

The answer really depends on how Virgin is in your area. Youíve said youíre already with them but do you receive the speed youíre promised all of the time?

I have to be with Virgin as BT are unreliable in my area. I was hesitant to go with Virgin initially as I had been with them at uni and the peak time service was awful.

They recently cabled my area with their FTTH and itís been superb. Minus the issues with their Hub 3 in terms of latency Iíve been getting the full speed (which for me is 388 meg). They say youíll get 20 meg up but I get 23.

Itís excellent. Serves the whole family (some of which live abroad) and itís great!

Just waiting them for them to bring out gigabit!

Sounds like a good deal and Iíll definitely be negotiating my price down based on your comments here!
Standard User 23Prince
(fountain of knowledge) Sun 10-Feb-19 13:31:28
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Re: Leaving Virgin (or not?) for better up speeds!


[re: Archie_bald] [link to this post]
 
Just for the record, no ISP promises speed
Administrator MrSaffron
(staff) Sun 10-Feb-19 17:40:21
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
That is an exchange wide definition and means at least 1 property can get each of those thing, hence why people are pointing you at address checkers so you can get some information on the specific property.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Sun 10-Feb-19 17:41:29
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Re: Leaving Virgin (or not?) for better up speeds!


[re: 23Prince] [link to this post]
 
A rather broad and sweeping statement

Leased lines have guarantees

Some consumer packages have guarantees though much weaker ones than for leased line services.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User mking90031
(learned) Sun 10-Feb-19 19:19:20
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Re: Leaving Virgin (or not?) for better up speeds!


[re: djfunkdup] [link to this post]
 
Hi,

If I mananage to get something above 25 then I will post but that is a rareity....but I have seen my connection acheive high upload speeds which is the main reason for sticking with VM until something faster comes along.....

Yours,

Mark King MCP
www.mark-king-basingstoke.co.uk
Virginmedia 345Mb/sec Down & 25Mb/sec Up
Standard User 23Prince
(fountain of knowledge) Sun 10-Feb-19 21:54:55
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Re: Leaving Virgin (or not?) for better up speeds!


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
A rather broad and sweeping statement

Leased lines have guarantees

Some consumer packages have guarantees though much weaker ones than for leased line services.


We are not talking about Leased Lines, Virgin don't do a minimum line speed guarantee unless that's changed?
Administrator MrSaffron
(staff) Mon 11-Feb-19 09:54:48
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Re: Leaving Virgin (or not?) for better up speeds!


[re: 23Prince] [link to this post]
 
No line speed guarantee with Virgin Media because the service uses fixed line speeds.

Suspect you meant Virgin does not guarantee throughput on its consumer services, and if you had been that clear initially I would not have said anything.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User DarrenBricks
(newbie) Mon 11-Feb-19 13:02:28
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Re: Leaving Virgin (or not?) for better up speeds!


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Try this site. It is still the most reliable for Addresses. (Don't use the Postcode option).

It would be best if you upload a screenshot of the table, and the line above it with the address removed smile. Then we can explain anything that is unclear.

(We don't need all the garbage under the table).


Thanks for the link to http://www.dslchecker.bt.com/ to all whom posted that, but I have no clue what to input on those fields... i don't have a phone number, not sure what "ACCESS LINE ID" is or "UPRN" is...

Also here is a link to the table with my exchange point(?) highlighted.

Thanks... I am thinking now to stick around VM though they are SHARKS...
Administrator MrSaffron
(staff) Mon 11-Feb-19 13:18:36
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
1. Goto www.btwholesale.com/includes/adsl/adsl.htm
2. Click the Address Checker link
3. Click Proceed
4. In the postcode field type the postcode of the property
5. Press the Submit button
6. Select the address from the list you are shown
7. Then enjoy the page with all the estimates on it for Openreach services

As I said before the table you linked to is of no use unless you enjoy 1 in 10,000 type gambles

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User DarrenBricks
(newbie) Mon 11-Feb-19 14:24:53
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Re: Leaving Virgin (or not?) for better up speeds!


[re: MrSaffron] [link to this post]
 
Ah, I understood now... Thanks for putting up with me, I think I finally got it!
Here's the table!
C'est incredible!!
Thanks!
Administrator MrSaffron
(staff) Mon 11-Feb-19 14:29:30
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
So you should get good speeds from VDSL2

Ignore the G.fast the estimate is so low unlikely to be allowed to order

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User DarrenBricks
(learned) Mon 11-Feb-19 14:36:16
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Re: Leaving Virgin (or not?) for better up speeds!


[re: MrSaffron] [link to this post]
 
Hmm my understanding from this table is that I won't get downloads greater than 80mbs, but will get upload speeds of 20~17.

But what is VDLS2 (VDSL Range B?) who provides it? It doesn't seem that it would be of any advantage staying with virgin... is that correct?

Also what is Downstream handback threshold?
Thanks
Standard User RobertoS
(elder) Mon 11-Feb-19 14:41:39
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
Those estimates are the connection speeds, not the throughput. The throughput, particularly down, can depend on the ISP you choose.

VDSL2 is the technical name for what you get with FTTC. (Fibre To The Cabinet). It is optical fibre from the exchange to a cabinet near you, then normal copper telephone line from there to the house.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User RobertoS
(elder) Mon 11-Feb-19 14:51:26
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
Some comparisons:-

Set 1.

Set 2.

Set 3.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - Three 4G, tbb tests normally 35-45Mpbs down, 65Mbps off-peak, 9-24 up.
==================================================
If you never think of anything off the wall, you'll never think of anything original.
Standard User 23Prince
(fountain of knowledge) Mon 11-Feb-19 15:52:53
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Re: Leaving Virgin (or not?) for better up speeds!


[re: MrSaffron] [link to this post]
 
In reply to a post by MrSaffron:
No line speed guarantee with Virgin Media because the service uses fixed line speeds.

Suspect you meant Virgin does not guarantee throughput on its consumer services, and if you had been that clear initially I would not have said anything.


No I meant on any service outside of LL's they do a fix SLA but not throughput

No idea why you did - but there you go
Administrator MrSaffron
(staff) Mon 11-Feb-19 17:22:39
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Re: Leaving Virgin (or not?) for better up speeds!


[re: 23Prince] [link to this post]
 
So the Sky Fibre Max guarantee is what?

The BT G.fast £20 back if speed falls below 100 Mbps is what?

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Mon 11-Feb-19 17:23:49
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Re: Leaving Virgin (or not?) for better up speeds!


[re: DarrenBricks] [link to this post]
 
The A and B ranges are the same product (VDSL2) but give you a worst case and best case scenario for the connection speed to expect.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User DarrenBricks
(learned) Fri 15-Feb-19 16:55:26
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Re: Leaving Virgin (or not?) for better up speeds!


[re: MrSaffron] [link to this post]
 
Thanks for this, so I think Sky is not bad as it costs 27 a month... save 120 pounds a year.
Too bad G.Fast doesn't work there.
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