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Standard User mrpaperclip
(newbie) Mon 06-Aug-12 08:06:14
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Eclipse Bonded Service - In conclusion


[link to this post]
 
Donít do it.

It turns out the traffic profiling algorithms used to give normal users a better internet experience do not recognise bonded traffic so it gives it ALL the lowest priority.

You will end up with a connection that at times is far worse than a single line - usually just when you need speed the most.

VOIP for example is prioritised for normal users, for bonded users the opposite is true making it impossible to rely on.
Standard User gmoorc
(committed) Mon 06-Aug-12 08:57:10
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Re: Eclipse Bonded Service - In conclusion


[re: mrpaperclip] [link to this post]
 
For a premium product ranging from £90 to £190 +vat per month that's surprising to say the least.

Good news is that it sounds like it may be simple to fix.
Bad news is...surely they must have known this from the start?

Sharedband are clear on their website that the bonding protocol can be lumped in with P2P as it may not be recognised however you would think that going direct with an ISP would avoid this issue as they are in control of their own traffic management.

Have they told you that they will not be changing the traffic management rules to raise the priority? They provide a much cheaper 'Truly Unlimited' ADSL package which is sold as un-managed so maybe this is just an oversight?

For alternatives Goscomb.net and AAISP are two providers who don't traffic shape and provide bonding services.
Standard User Ev_Networks
(newbie) Tue 07-Aug-12 13:24:01
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Re: Eclipse Bonded Service - In conclusion


[re: mrpaperclip] [link to this post]
 
When businesses need a bonded internet connection itís precisely because they are going to need the bandwidth and free reign over their connection. After all, they have outgrown a single broadband connection, and want more bandwidth and greater resilience.

The only way to deliver true business grade bonded internet connection is to do it unthrottled, unmetered, unlimited, unshaped, and most importantly uncontended.

Only that way do you get the performance that you deserve.

The problem is it gives bonded internet connections a bad name. Our experience is you can do it cheaply or you can do it well!


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ISP Representative Eclipsestaff
(isp) Wed 08-Aug-12 10:16:14
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Re: Eclipse Bonded Service - In conclusion


[re: mrpaperclip] [link to this post]
 
I just wanted to hop on to confirm that our Bonded DSL traffic is treated in exactly the same way as ADSL. Bonded DSL traffic is not penalised or throttled on our network.

We are able to identify our Bonded DSL traffic which allows us to ensure it is treated in the same way.

If you want to discuss in more detail please feel free to PM me.

Many thanks,

Jim Tyrrell
Senior Infrastructure Engineer, Eclipse

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User scragglymonk
(knowledge is power) Sun 19-Aug-12 20:40:41
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Re: Eclipse Bonded Service - In conclusion


[re: mrpaperclip] [link to this post]
 
used to be with eclipse years ago, speeds were really [censored] and then they had a fire in their data centre, best speeds for a long time and then slowly the cap was put back in place down to 50kbs which was acceptable as it was within the upto 8 mb line stats

next day got a mac

much better tech support, no bull [censored], as eclipse seem to be dealers in bulk bull [censored] and feel sorry for anyone who falls for that patter

Windows is now a 64 bit tweak of a 32 bit extension to a 16 bit user interface for an 8 bit operating system based on a 4 bit architecture from a 2 bit company that can't stand 1 bit of competition. Merula FTTC
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