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Standard User trolleybus
(member) Tue 18-Jun-13 17:06:33
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Any small business users out there with fibre not with BT?


[link to this post]
 
OK we are currently half way through a two year contract with BT. Our service consists of a single exchange line with BT Infinity 80/20 the breakdown of costs on a monthly basis being:
Exchange Line £17
Total Care £3.50
Infinity 80/20 £35
Fixed IP £5
Add that lot together and we get £60.50 + VAT. That yearly spend of £871 was hit with a surcharge of £202 because we had failed to meet our committed spend of £500. A committed spend is apparently having 2 core products one of which would be the line rental; what the others could be, I have no idea. Apparently this committed spend was something we agreed upon, but I have no recollection of that being brought into the equation on placing the order. So for one year that's almost £1100 spent on line rental and broadband provision.

It will be around the same spend for the next 12 months but apparently the committed spend does not apply from year 3 onwards. The analogue line is connected to a fax machine whose use gets less by the day.

Hmm, why is it thought that a business user should pay 3 times more than a domestic user for line rental with infinity added on?

So we have tasted the BT offering and thought for our next office location a different ISP should be considered for our communication requirements in the hope of a lower spend. So who could offer a fixed IP fibre based service of 80/20 other than BT and at what cost? I would be interested in learning of our options and thank in advance anyone who responds.
Standard User vivaciti
(knowledge is power) Wed 19-Jun-13 09:43:47
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Re: Any small business users out there with fibre not with B


[re: trolleybus] [link to this post]
 
Hi,
If it helps the same FTTC product with us would be Business option 2 80/20 100GB data cap £31.00 or our Business option 3 80/20 unlimited £36.00 (these both include the static IP with the monthly price) PSTN line £10.99 no commitment on annual call spend.

Any questions, just let us know.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

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Standard User trolleybus
(member) Wed 19-Jun-13 09:48:04
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Re: Any small business users out there with fibre not with B


[re: vivaciti] [link to this post]
 
Thank you for your most informative reply. Information held on file for further investigation.


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Standard User yarwell
(sensei) Wed 19-Jun-13 10:17:44
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Re: Any small business users out there with fibre not with B


[re: trolleybus] [link to this post]
 
https://www.idnet.net/data_products/fttc_phone.php £47.50 + VAT for fibre, line rental and 200 GB of download allowance. £39.50 for same but 100 GB/month download allowance.

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Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

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Standard User caffn8me
(knowledge is power) Sat 12-Jul-14 08:02:17
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Re: Any small business users out there with fibre not with B


[re: trolleybus] [link to this post]
 
Zen offers 80/20 FTTC, line rental and unlimited downloads for £42 +VAT a month. No activation fee, and a twelve month contract.

The best Zen service I have on a Zen backhaul enabled exchange gives consistent 5ms pings to www.bbc.co.uk

Sarah

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