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  >> Which ISP? (Business)


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Standard User Spud2003
(fountain of knowledge) Tue 18-Nov-14 13:00:18
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Talk Talk Business Fibre?


[link to this post]
 
Anyone using Talk Talk Business Simply or Complete fibre packages? What are your experiences?
Standard User bernado
(regular) Thu 16-Apr-15 18:21:52
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Re: Talk Talk Business Fibre?


[re: Spud2003] [link to this post]
 
Hi there,
I asked exactly the same question recently in the Talk Talk forum here - http://forums.thinkbroadband.com/talktalk/f/4401016-...
Standard User epyon
(experienced) Thu 10-Mar-16 23:13:05
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Re: Talk Talk Business Fibre?


[re: Spud2003] [link to this post]
 
Yes

Its good i've had 1 or 2 problems

Their CS is all english speaking so you can understand them mostly

my service has went down once or twice with no reason even after asking them they couldn't pinpoint any problem then a few hours later it was back up.

A part from that its been a solid connection.

Sorry just noticed this is an old thread.

Talktalk Business - 80/20

TTB speedtest

Edited by epyon (Thu 10-Mar-16 23:13:37)


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Standard User Icaras
(committed) Sat 12-Mar-16 13:43:07
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Re: Talk Talk Business Fibre?


[re: epyon] [link to this post]
 
In reply to a post by epyon:
Their CS is all english speaking so you can understand them mostly


Good to know, those Portugese speaking ones are a nightmare aren't they?
Standard User epyon
(experienced) Sun 13-Mar-16 01:59:43
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Re: Talk Talk Business Fibre?


[re: Icaras] [link to this post]
 
Hmm well i can't really say where people are from

I just can't understand their version of English lol

I can understand talktalk business customer services.

Talktalk Business - 80/20

TTB speedtest

Edited by epyon (Sun 13-Mar-16 02:00:47)

Standard User baby_frogmella
(fountain of knowledge) Sun 13-Mar-16 06:01:00
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Re: Talk Talk Business Fibre?


[re: epyon] [link to this post]
 
Believe it or not, many of TTB's support staff are ex Zen broadband.

°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°
TalkTalk Business Fibre 80000/19999 kbps
Powered by Huawei HG612 & Linksys EA8500
My Broadband Quality Monitor
°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°°


Standard User ansam
(member) Sun 13-Mar-16 10:26:41
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Re: Talk Talk Business Fibre?


[re: baby_frogmella] [link to this post]
 
Yes I was with TTB for a few weeks and found their support to be very good, quite responsive and seemed to know what they where talking about. The problem I had was there was congestion at my exchange so I had to switch.

Connection - Sky Fibre Pro 80/20.
My Broadband Ping
Standard User Spud2003
(fountain of knowledge) Sun 13-Mar-16 23:10:11
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Re: Talk Talk Business Fibre?


[re: ansam] [link to this post]
 
In reply to a post by ansam:
The problem I had was there was congestion at my exchange so I had to switch.


Did you have to buy out your 12/24 month contract or did they reach some kind of accommodation with you?

Edited by Spud2003 (Sun 13-Mar-16 23:22:44)

Standard User epyon
(experienced) Tue 15-Mar-16 00:59:43
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Re: Talk Talk Business Fibre?


[re: Spud2003] [link to this post]
 
2 EARLY TERMINATION

2.1

If the Customer wishes to cancel the Contract or a Service before the expiry of
the Committed Period, TalkTalk Business may at its sole discretion apply an early
termination charge comprising:

Termination within Year 1 of the Contract: £300
Termination within Year 2 of the Contract: £125

Talktalk Business - 80/20

TTB speedtest
Standard User Spud2003
(fountain of knowledge) Mon 21-Mar-16 09:27:03
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Re: Talk Talk Business Fibre?


[re: epyon] [link to this post]
 
Yes, I'm aware that there'll be standard terms and conditions, I specifically wanted to know how he was dealt with in a situation where the service was less than satisfactory so early on in the contract.

Edited by Spud2003 (Mon 21-Mar-16 09:29:01)

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