She has recently created several documents in PDF format - they include images and text. On receiving them, they all look fine to me but a partner company recently responded that they could not read the documents - they were seeing the logos and other images but the text - although the right size and weight (normal/bold) it appeared as a smeared black line rather than characters.
First thoughts - corruption but since then a customer has reported the same. We have found out where the difficulty in reading the document lies - Apple devices; iPad, iMac, MacBook.
Has anyone else seen this problem? If so how can it be overcome?
Does anyone have both PC with Office 2010 and an Apple that they can try it out for me.
M H C
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