I use TeamViewer and LogMeIn for all my "clients" (mum, sister, clueless friends etc). The problem with LogmeIn is that it has to be installed on both machines. It works fine, but this is can be a problem.
Try TeamViewer. It is much better. Install on your machine and from within the software you can send an email to a recipient. They then click on a link, without installing anything, just "Run", tell you ID and password that is generated their end and bingo, you are connected.
For my mum who is 90 minutes away, I have TeanViewer and LogMeIn installed permanently, and both starting with Windows so I and maintain one by using another, for example to install upgrades.
Fow friends that I regularly help, I have installed TeamViewer but not set it to start with Windows, but put a shortcut on their desktop. If they need me to connect they open up their TeamViewer and just tell me the password (new each time) for me to connect.
See here -
Also you can transfer files and have a chat box using TeamViewer but not with LogMeIn Free.
Plusnet Plusnet Pro 21CN Netgear DGND3300v2 router
Windows XP Pro SP3
Edited by Nick_Russell (Fri 10-Feb-12 18:00:07)