I'm trying to fix a laptop for a friend of a friend. I am by no means an expert but have gained some experience with fixing and repairing laptops and pcs.
The laptop that I am trying to sort out is a Toshiba C660 with a Intel Core i3 with Windows 7. When I turned the laptop on I was greeted with a recovery screen with two options 1. Start Windows recovery to find and fix problem and 2. Start Windows normally. After many attempts at starting and restarting I got into the recovery program and ran some diagnostics and Windows told me there was no problems (which is obviously not true) so I then tried a clean install with success it installed but the mouse touchpad does not work and it is taking forever to load the login screen and then into the desktop.
A few things I am asking questions about : Is the hard drive on its way out and did I install the right version of Windows 7, version I used is Win 7 Home Premium 64 bit. Is the laptop 32 bit?? I couldnt tell because I couldnt get logged in to check. Also I am wondering if there is enough RAM to support 64 bit...
The hard drive seems to be in some sort of loop when I listen to hear for activity and it has just froze on me again. Balls!