She brought it to me yesterday and I've had a look this afternoon. It started up into Windows load and then said (something like) Windows failed to start last time with options to Repair or load. Rightly or wrongly I chose Repair.
It went into the repair sequence and after a few minutes of activity, including a warning that it could take an hour (IIRC), said it needed to restart. It restarted and, for the past 3-4 hours, has been sitting with a largely blank screen, just the mouse 'arrow' cursor, which is moveable with the pad; in addition the HDD light is pulsing every half-second or so. So clearly some aspect of the system is running.
Anyone know if there's any way of knowing whether it's making any progress with the repair, or is it just 'twiddling its bits'?
How long should I leave it in this state?
Any thoughts about the consequences of forcing it to close and reboot?