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Standard User lt567
(committed) Mon 25-Feb-13 11:09:35
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Windows 8 freeze occurances


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Hello there,

I recently got a brand new PC system and did a clean install of Windows 8, however at random intervals decides to freeze for around 10 seconds. I have managed to see the event log that seems to be causing this freeze, and have put them below. Just wondering if you can make anything of it please? I did a quick test of Western Digital Data Lifeguard Diagnostics which was fine, I ran Windows Memory Diagnostic which also turned out fine. To make sure it wasn't RAM as well I manually set the clocks in the BIOS to 1866Mhz and 1.5v, but that also didn't seem to make a difference.

Error 1:

svchost (1628) The database cache size maintenance task has taken 60 seconds without completing. This may result in severe performance degradation. Current cache size is 24 buffers above the configured cache limit (340 percent of target). Cache size maintenance evicted 0 buffers, made 105390 flush attempts, and successfully flushed 0 buffers. It has run 11669 times since maintenance was triggered.

Error 2:

svchost (1628) SRUJet: A request to write to the file "C:\Windows\system32\SRU\SRUDB.dat" at offset 0 (0x0000000000000000) for 4096 (0x00001000) bytes succeeded, but took an abnormally long time (17 seconds) to be serviced by the OS. This problem is likely due to faulty hardware. Please contact your hardware vendor for further assistance diagnosing the problem.
Standard User cavillas
(eat-sleep-adslguide) Mon 25-Feb-13 12:38:03
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Re: Windows 8 freeze occurances


[re: lt567] [link to this post]
 
Sounds definitely like some sort of hardware problem, Have you tried unplugging all usb stuuf except mouse and keyboard? Check out this site as it has a fault number like yours Fault Go down to the numbered fault to see if it is appropriate.

Alf
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Standard User micksharpe
(eat-sleep-adslguide) Mon 25-Feb-13 13:57:29
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Re: Windows 8 freeze occurances


[re: lt567] [link to this post]
 
It sounds like your hard drive is spending a long time doing bad sector reallocation. This can happen, especially with SSDs. Try installing another disk drive if you have one.

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
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Standard User lt567
(committed) Mon 25-Feb-13 14:04:57
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Re: Windows 8 freeze occurances


[re: micksharpe] [link to this post]
 
@cav
Thanks Cav but it's not an error code as such so I can't see what to go off on that site. It's errors being recorded in event viewer.


Mick,

I don't have an additional one so I can't do that, but it's a Western Digital WD10EZRX I have at the moment. One of those WD Greens with Intellipower on it.
Standard User micksharpe
(eat-sleep-adslguide) Mon 25-Feb-13 14:27:54
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Re: Windows 8 freeze occurances


[re: lt567] [link to this post]
 
What's the motherboard? Also, if the HDD is connected to a SATA III port, could you try connecting it to a SATA II port?

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
.
It Ought to be Easy | Greasemonkey scripts
Standard User lt567
(committed) Mon 25-Feb-13 14:32:59
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Re: Windows 8 freeze occurances


[re: micksharpe] [link to this post]
 
Motherboard is an MSI 970A-G43 and it's all SATA III ports smile
Standard User micksharpe
(eat-sleep-adslguide) Mon 25-Feb-13 14:41:17
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Re: Windows 8 freeze occurances


[re: lt567] [link to this post]
 
Presumably, you've used the supplied SATA III cables?

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
.
It Ought to be Easy | Greasemonkey scripts
Standard User lt567
(committed) Mon 25-Feb-13 14:52:29
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Re: Windows 8 freeze occurances


[re: micksharpe] [link to this post]
 
I did indeed
Standard User micksharpe
(eat-sleep-adslguide) Mon 25-Feb-13 15:17:46
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Re: Windows 8 freeze occurances


[re: lt567] [link to this post]
 
The chances are that you've got a duff HDD. However, it might be a good idea to do the following:
  • Make sure that all motherboard firmware is up-to-date, ditto Windows 8 device drivers.
  • Try a different SATA cable.
  • Try setting SATA Mode (in the BIOS) to IDE (it'll probably make no difference to performance.)
  • You could try enabling/disabling Windows 8 Features in the BIOS. However, I have little knowledge of Win 8 so I don't know what effect this will have.
You should also check out this thread on Windows 8 Forums. The user has similar problems to yours although no solution is posted.

'Sir, please,' she said ... 'Will you not share your wisdom with us?'
'I have no wisdom,' he told her.
'Your experiences, then?'
'They have been trivial, uninteresting, and full of error.'
Ian M. Banks - Feersum Endjinn
.
It Ought to be Easy | Greasemonkey scripts
Standard User lt567
(committed) Mon 25-Feb-13 15:26:37
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Re: Windows 8 freeze occurances


[re: micksharpe] [link to this post]
 
Motherboard BIOS is latest as well as the drivers, but will certainly try the cable change and BIOS tweak. Do they not make hard drives as well as they use to or something anymore?
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