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Standard User Andrew_W
(knowledge is power) Wed 03-Jul-13 09:14:04
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Images in OE slow to appear


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Not all emails but many from companies promoting their goods download fast enough but the embedded images (not attachments) can be very slow to appear They appear eventually but can take up to 10 seconds. Any ideas please?

OS XP Home, SP3 fully up to date.

Andrew
Standard User majika2007
(regular) Wed 03-Jul-13 10:17:44
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Re: Images in OE slow to appear


[re: Andrew_W] [link to this post]
 
I'm clutching at straws here but things to maybe consider..

Are you using a public DNS system like OpenDNS/ Google DNS? maybe this is your bottleneck?
Maybe your AV scanner maybe having a impact on the processing of emails.
What are your span settings like? too restrictive / strict?

companies promoting their goods...

Is the slow to download image problem from a specific business or domain/URL?
I'm thinking it could be due to certain keywords included within the emails which have increased its spam score, thus, processing time?

Have you tried to test if its the Email client itself which is the problem, have you tried to download the email using another email client (Thunderbird /Outlook, Not Outlook Express)

You didn't mention if you were using POP or IMAP to retrieve your messages? maybe some issue with the remote server routing / ports??

What device are you using to retrieve your emails ? Laptop / PC / Hand held device like a mobile or Smart device?

I assume its a desktop/Laptop as you mentioned OE, meaning Outlook Express, so what about trying to repeat the test using one of the aforementioned devices to see if the problem still persists.

Are you using any secure encryption to retrieve your mails? this could be causing some latency issues
If so, are you using standard or non-standard secure ports?
* Have your Secure certs expired?

It may sound pointless but have you tried to email yourself a Test message (Incl. an image) to see if there is a noticeable difference between your test email and a regular email, this could help to identify restrictive caching for specific file types (*.jpeg *.png, *.gif, etc)

Try sending test email with an image attachment and then test and then try sending test email as an embedded image and test? MIME settings could be configured incorrectly?

Like I said I'm clutching at straws here but maybe worth a look over some of the points above.

HTH..

Standard User yarwell
(sensei) Wed 03-Jul-13 10:42:09
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Re: Images in OE slow to appear


[re: Andrew_W] [link to this post]
 
is OE getting full - it has a 2 GB limit per folder and can get slow as you approach that.

--

Phil

MaxDSL - goes as fast as it can and doesn't read the line checker first.

MaxDSL diagnostics


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Standard User XRaySpeX
(eat-sleep-adslguide) Wed 03-Jul-13 15:12:48
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Re: Images in OE slow to appear


[re: yarwell] [link to this post]
 
Well then just manually Compact All Folders from time to time.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User Andrew_W
(knowledge is power) Wed 03-Jul-13 15:49:42
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Re: Images in OE slow to appear


[re: XRaySpeX] [link to this post]
 
Thanks to all for response. Yarwell had it right! Emails in Sent Folder date back to WW2, deleted most now all is well wink

Andrew
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