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Standard User bobrey
(newbie) Mon 25-Nov-13 20:07:20
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Win7 no longer recognises portable drives


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Recently my PC has stopped recognising both flash drives and portable hard drives. Both are still recognised in separate laptops but not PC. Suggestions welcomed.
Standard User AEP
(eat-sleep-adslguide) Mon 25-Nov-13 20:32:35
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Re: Win7 no longer recognises portable drives


[re: bobrey] [link to this post]
 
Hardware failure is a possibility. Have you tried other USB devices in the same port?
Standard User dandnsmith
(experienced) Wed 27-Nov-13 07:55:05
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Re: Win7 no longer recognises portable drives


[re: bobrey] [link to this post]
 
I too have had recent problems with USB devices on my Win7 PC.
It affects all the ports I've tried, some on a plugged in card.
I've tried System Restore, without success.
My next step will be to try Linux - something which helped me to restore USB ports on an old XP machine a short while back (confirmed that it was a connection problem)

Derek


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Standard User bobrey
(newbie) Wed 27-Nov-13 12:34:39
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Re: Win7 no longer recognises portable drives


[re: AEP] [link to this post]
 
Solution found. I had recently installed CryptoLock to avoid new ransomware problem. Seems it stops USB drives from loading as after unistalling the program everything works again.
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