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Standard User Oldjim
(knowledge is power) Sat 14-Feb-15 10:08:42
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Why can't I get to Microsoft Support without logging in


[link to this post]
 
For example For example http://support.microsoft.com/kb/3021917 takes me to https://login.live.com/login.srf?wa=wsignin1.0&rpsnv...
I have checked it in Windows 7 fully patched and Windows XP also fully patched
I ran a full virus check with Kaspersky and Malwarebytes which didn't flag anything up
However my Windows 7 machine is dual boot with Vista which is way out of date as I never use it and trying in Vista it doesn't redirect
I have tried starting in safe mode with Windows 7 and that didn't help neither did removing all relevant cookies
Standard User BatBoy
(legend) Sat 14-Feb-15 10:28:14
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Re: Why can't I get to Microsoft Support without logging in


[re: Oldjim] [link to this post]
 
That's what you have to do now - login.


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Standard User Oldjim
(knowledge is power) Sat 14-Feb-15 10:50:26
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Re: Why can't I get to Microsoft Support without logging in


[re: BatBoy] [link to this post]
 
Other posters don't need to so what and when did Microsoft change to make it mandatory


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Standard User BatBoy
(legend) Sat 14-Feb-15 10:51:22
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Re: Why can't I get to Microsoft Support without logging in


[re: Oldjim] [link to this post]
 
Which other posters don't need to?


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Standard User Oldjim
(knowledge is power) Sat 14-Feb-15 10:56:22
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Re: Why can't I get to Microsoft Support without logging in


[re: BatBoy] [link to this post]
 
http://community.plus.net/forum/index.php/topic,1367...
Standard User BatBoy
(legend) Sat 14-Feb-15 10:58:57
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Re: Why can't I get to Microsoft Support without logging in


[re: Oldjim] [link to this post]
 
Oh right, "other posters on the Plusnet forum" laugh


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Standard User BatBoy
(legend) Sat 14-Feb-15 11:07:09
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Re: Why can't I get to Microsoft Support without logging in


[re: BatBoy] [link to this post]
 
Maybe it's one of the many benefits of Win 8.1?


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Standard User Andrue
(eat-sleep-adslguide) Sat 14-Feb-15 20:48:27
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Re: Why can't I get to Microsoft Support without logging in


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Which other posters don't need to?
I don't need to. It does briefly show the login URL but before the page appears I get redirected to the support page.

---
Andrue Cope
Brackley, UK

Edited by Andrue (Sat 14-Feb-15 20:49:13)

Standard User Apprentice
(knowledge is power) Sat 14-Feb-15 23:04:15
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Re: Why can't I get to Microsoft Support without logging in


[re: Oldjim] [link to this post]
 
Using Windows 8.1 and FF 35.0.1 both links open to this:-

http://s29.postimg.org/get2rhnqv/Oldjim_s_link_to_Mi...

plusnet user

Edited by Apprentice (Sat 14-Feb-15 23:08:55)

Standard User RobertoS
(elder) Sat 14-Feb-15 23:33:10
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Re: Why can't I get to Microsoft Support without logging in


[re: Apprentice] [link to this post]
 
Unless you are very wide-awake, I think most people will end up with Win 8+ logging in at boot time.

As I did. Only, as I have only done it once i don't know if it is avoidable.

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