Technical Discussion
  >> Windows Issues


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User time2die
(eat-sleep-adslguide) Mon 19-Oct-15 14:00:25
Print Post

Windows 10 and outlook express no longer working


[link to this post]
 
My mother upgraded her PC to windows 10 [free update] about 6 weeks ago when prompted,ever since then she can not use the mail app associated with Outlook express,all the settings in the account are correct but it keeps constantly giving different errors like can not contact server at this time and then when going through the account settings again giving a different error.

She has Office 2007 installed and according to my research this is compatible with Windows 10.

Daft thing is the outlook account still works perfectly on her Android Galaxy s4 phone.

I have spent many many hours when i visit and can not get this working,i have trolled the internet and there is very little in the way of help except sfc / scannow which i have done and this has not fixed the issue.

Any ideas anyone,anybody else having issues since the windows 10 update with there outlook express mail.

Cheers.
Standard User Oldjim
(knowledge is power) Mon 19-Oct-15 14:14:35
Print Post

Re: Windows 10 and outlook express no longer working


[re: time2die] [link to this post]
 
I am confused
Outlook Express is nothing to do with Office - are you sure it is Outlook Express she is trying to address
Outlook Express will not work with Windows 10
Standard User time2die
(eat-sleep-adslguide) Mon 19-Oct-15 14:37:54
Print Post

Re: Windows 10 and outlook express no longer working


[re: Oldjim] [link to this post]
 
Office has outlook express associated with it I'm led to believe ,i may be wrong or am getting mixed up but if you look at Microsoft website certain versions of Office mention Outlook express.

Anyway whatever it is i can not get outlook mail to work since the upgrade to Windows 10.


Register (or login) on our website and you will not see this ad.

Standard User ian72
(eat-sleep-adslguide) Mon 19-Oct-15 14:48:17
Print Post

Re: Windows 10 and outlook express no longer working


[re: time2die] [link to this post]
 
Office is full Outlook, Outlook Express was given away with earlier versions of windows and was a cut down mail client.

So, you are most likely talking Outlook itself. That is part of Office. My thoughts are that it ought to work on Windows 10 but I'm afraid I can't be of much help. It sounds like a config issue (or just Windows 10 messing about) but without seeing the machine first hand I can't think of anything specific to suggest.

EDIT : Except to say have you considered either using the inbuilt Mail program (basic but functional), a 3rd party program (such as Thunderbird) or upgrading Office to a more recent version?

Edited by ian72 (Mon 19-Oct-15 14:49:18)

Standard User time2die
(eat-sleep-adslguide) Mon 19-Oct-15 15:07:01
Print Post

Re: Windows 10 and outlook express no longer working


[re: ian72] [link to this post]
 
Thats the next step Ian,upgrading to office 2016 or whatever its called.

Not a cheap option ,and i would be well annoyed if this didn't work.

There is the Office 365 yearly subscription at about £79.99 a year.
Standard User Oldjim
(knowledge is power) Mon 19-Oct-15 15:09:55
Print Post

Re: Windows 10 and outlook express no longer working


[re: time2die] [link to this post]
 
Try this http://www.tenforums.com/browsers-email/13016-outloo... and possibly this if it doesn't work http://www.tenforums.com/software-apps/15958-outlook...

Edited by Oldjim (Mon 19-Oct-15 15:11:33)

Standard User cheshire_man
(knowledge is power) Mon 19-Oct-15 17:38:06
Print Post

Re: Windows 10 and outlook express no longer working


[re: ian72] [link to this post]
 
I know of someone using Outlook 2003 on Windows 10 without any problems. I use Outlook 2010 on it, again with no problems.

Tony
We have more and more laws, and less and less enforcement
Standard User time2die
(eat-sleep-adslguide) Mon 19-Oct-15 18:06:27
Print Post

Re: Windows 10 and outlook express no longer working


[re: Oldjim] [link to this post]
 
Tried the sfc/scannow it did nothing ,am i suppose to type something else after that command or what ?
Standard User time2die
(eat-sleep-adslguide) Mon 19-Oct-15 18:09:22
Print Post

Re: Windows 10 and outlook express no longer working


[re: Oldjim] [link to this post]
 
This guy put Solved by running sfc /scannow then Office diagnostics. Thanks to the forum.

does he actually mean sfc /scannow office diagnostics.

Even when people explain this command they talk about a space in between the command ,is that space after the sfc or after the /.
Standard User Oldjim
(knowledge is power) Mon 19-Oct-15 18:12:54
Print Post

Re: Windows 10 and outlook express no longer working


[re: time2die] [link to this post]
 
I assume that it is sfc[space]/scannow
Then after that run the Office diagnostics from Office
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to