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Standard User bobble_bob
(knowledge is power) Thu 10-Dec-15 23:36:56
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Hotmail/Outlook blocking Amazon?


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Just ordered something from Amazon and didnt get a confirmation email, yet the order was showing in my account on Amazon. Spoke with CS and they confirmed the emails had bounced back for some reason. They were being sent fine when i ordered something the other day, and nothing has changed (confirmed the address is the same)

Weirdly it seems its just the auto-confirm 'at' amazon.co.uk and auto-shipping 'at' amazon.co.uk address's that are blocked. The account-update 'at' amazon.co.uk delivers messages fine

So could this be something up with the auto emailer at Amazon or could MS be blocking the address's (seems odd to block an address and not the domain tho)

Edited by bobble_bob (Thu 10-Dec-15 23:37:17)

Standard User gomezz
(eat-sleep-adslguide) Fri 11-Dec-15 00:00:20
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Re: Hotmail/Outlook blocking Amazon?


[re: bobble_bob] [link to this post]
 
Have you checked you blocked sender list in Hotmail/Outlook?

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Standard User bobble_bob
(knowledge is power) Fri 11-Dec-15 00:07:16
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Re: Hotmail/Outlook blocking Amazon?


[re: gomezz] [link to this post]
 
Yea all those addresses i listed are in my safe senders. Ive just added them to my safe mailing list too incase Outlook is thinking its a mailing list maybe?

I ordered 2 things yesterday. 1 at 11am and got the confirmation email then 1 at 5pm which i didnt get. Since then dont get confirmation or despatched emails

Edited by bobble_bob (Fri 11-Dec-15 00:11:22)


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Standard User TinyMongomery
(experienced) Fri 11-Dec-15 07:08:22
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Re: Hotmail/Outlook blocking Amazon?


[re: bobble_bob] [link to this post]
 
It sounds more like Amazon getting your email address wrong rather than Hotmail blocking the message. Blocking doesn't normally bounce the message back.
Standard User bobble_bob
(knowledge is power) Fri 11-Dec-15 07:11:25
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Re: Hotmail/Outlook blocking Amazon?


[re: TinyMongomery] [link to this post]
 
Amazon confirmed correct email
Standard User RobertoS
(elder) Fri 11-Dec-15 10:35:00
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Re: Hotmail/Outlook blocking Amazon?


[re: bobble_bob] [link to this post]
 
How? Email to the same address?

The indispensable man or woman passes from the scene, and what happens next is more or less the same thing as was happening before.
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Standard User bobble_bob
(knowledge is power) Fri 11-Dec-15 11:22:05
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Re: Hotmail/Outlook blocking Amazon?


[re: RobertoS] [link to this post]
 
I asked them on Live Chat and they confirmed the email they have on my account is correct.

Weirdly just got the order confirmation for 1 of the orders just 12hrs later
Standard User dandnsmith
(experienced) Sat 12-Dec-15 09:26:47
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Re: Hotmail/Outlook blocking Amazon?


[re: bobble_bob] [link to this post]
 
I have recently noticed that Amazon seem to be behaving as if they delay responses just in case you place another order - especially with books - so that the email does follow, but a significant number of hours later.

Derek
Standard User bobble_bob
(knowledge is power) Sat 12-Dec-15 14:47:14
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Re: Hotmail/Outlook blocking Amazon?


[re: dandnsmith] [link to this post]
 
Well got 2 dispatched emails yesterday evening so who knows
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