Technical Discussion
  >> Windows Issues


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | (show all)   Print Thread
Standard User otterboy43
(newbie) Wed 08-Mar-17 20:42:27
Print Post

Accessing Sky Router using 192.168.0.1 from my Win 10 Deskto


[link to this post]
 
Cannot access my Sky Router from my Win 10 Desktop using the usual 192.168.0.1. Keep getting the following:-

"This site canít be reached

The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET"

No problem from my old Win 7 Desktop or my iPhone or iPad. You'll probably say well use one of these three, but I prefer things to work as they should work. Has anybody had similar problems? and if so is there a simple fix?
Standard User IanBB
(committed) Wed 08-Mar-17 20:49:17
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Are you using Firefox? Have you tried a different browser?
Standard User BatBoy
(sensei) Wed 08-Mar-17 21:00:14
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
open with IE instead of edge. you can use the three dots top right in edge to find the option.


Register (or login) on our website and you will not see this ad.

Standard User otterboy43
(newbie) Wed 08-Mar-17 21:02:16
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: IanBB] [link to this post]
 
I am using Chrome, and yes I have tried Edge and IE, but not Firefox.
Standard User ian72
(eat-sleep-adslguide) Thu 09-Mar-17 08:39:55
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Can you go to a command prompt, run "ipconfig /all" and paste the results here. That will show how IP is configured on the device and might give an idea of what is going wrong. Could also be that you might have firewall settings on Win10 blocking it but that wouldn't be default behaviour.
Standard User otterboy43
(newbie) Thu 09-Mar-17 22:27:42
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: ian72] [link to this post]
 
Thanks for your help Ian72. I'll check the Windows Firewall. I use Kaspersky Security which has its own Firewall and I thought this turned Windows Firewall off at installation but I'll check this out and post result

C:\Users\Malc>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : DESKTOP-6P6E65N
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Ethernet adapter Ethernet:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
Physical Address. . . . . . . . . : 34-97-F6-D9-A8-77
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2a02:c7d:1ff0:a700:f8f2:cb6c:1038:5ac3(Preferred)
IPv6 Address. . . . . . . . . . . : fda4:cc6b:4f01:0:f8f2:cb6c:1038:5ac3(Preferred)
Temporary IPv6 Address. . . . . . : 2a02:c7d:1ff0:a700:9089:14eb:dbc0:3dfe(Preferred)
Temporary IPv6 Address. . . . . . : fda4:cc6b:4f01:0:9089:14eb:dbc0:3dfe(Preferred)
Link-local IPv6 Address . . . . . : fe80::f8f2:cb6c:1038:5ac3%6(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.0.2(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 09 March 2017 20:05:12
Lease Expires . . . . . . . . . . : 10 March 2017 20:05:11
Default Gateway . . . . . . . . . : fe80::9201:3bff:fe26:b435%6
192.168.0.1
DHCP Server . . . . . . . . . . . : 192.168.0.1
DHCPv6 IAID . . . . . . . . . . . : 322213878
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-07-45-78-34-97-F6-D9-A8-77
DNS Servers . . . . . . . . . . . : 8.8.8.8
8.8.4.4
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Ethernet 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Kaspersky Security Data Escort Adapter
Physical Address. . . . . . . . . : 00-FF-75-03-D2-39
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 10:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Teredo Tunneling Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:34ac:b067:20d6:1dd7:a52b:56b9(Preferred)
Link-local IPv6 Address . . . . . : fe80::20d6:1dd7:a52b:56b9%13(Preferred)
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 201326592
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-20-07-45-78-34-97-F6-D9-A8-77
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Reusable ISATAP Interface {85A9E7C2-CD19-45D9-B81B-DCB443386535}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Users\Malc>
Standard User otterboy43
(newbie) Thu 09-Mar-17 22:35:32
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
As I thought Windows Firewall is off and Kaspersky's is on.
Standard User ian72
(eat-sleep-adslguide) Fri 10-Mar-17 13:49:30
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
OK, so you are on the right subnet. Can you ping 192.168.0.1? I don't use Kaspersky and wouldn't think it would have a rule to block the local router but could be worth checking.

EDIT : also try just clicking straight on http://192.168.0.1 and see if that does anything (just in case something funny is going on in the URL bar of your browsers - shouldn't make a blind but of difference but something weird is going on here).

Edited by ian72 (Fri 10-Mar-17 13:51:39)

Standard User RobertoS
(elder) Fri 10-Mar-17 13:56:04
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
My router is on 254, but I am running Kaspersky.

C:\Users\Bob>ping 192.160.1.254

Pinging 192.160.1.254 with 32 bytes of data:
Reply from 192.160.1.254: Destination net unreachable.
Reply from 192.160.1.254: Destination net unreachable.
Reply from 192.160.1.254: Destination net unreachable.
Reply from 192.160.1.254: Destination net unreachable.

Ping statistics for 192.160.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss)


Which is perfect.

Should be:

C:\Users\Bob>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time=2ms TTL=64
Reply from 192.168.1.254: bytes=32 time=4ms TTL=64
Reply from 192.168.1.254: bytes=32 time=2ms TTL=64
Reply from 192.168.1.254: bytes=32 time=4ms TTL=64

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 3ms

Still perfect - wifi in a steel-framed house with steel joists.


Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Fri 10-Mar-17 15:51:34)

Standard User Oliver341
(eat-sleep-adslguide) Fri 10-Mar-17 14:01:06
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
C:\Users\Bob>ping 192.160.1.254

Did you mean to test 192.168.1.254 ?

Oliver.

Edited by Oliver341 (Fri 10-Mar-17 14:02:38)

Standard User BatBoy
(sensei) Fri 10-Mar-17 14:17:45
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
I can't see how you're trying to open it from your desktop confused

Are you actually opening a Chrome window and then typing in the address in the URL bar?
Standard User RobertoS
(elder) Fri 10-Mar-17 15:48:08
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De *DELETED*


[re: Oliver341] [link to this post]
 
Post deleted by RobertoS
Standard User RobertoS
(elder) Fri 10-Mar-17 15:52:19
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: Oliver341] [link to this post]
 
Oops blush! Thanks.

Running Kaspersky.

C:\Users\Bob>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time=2ms TTL=64
Reply from 192.168.1.254: bytes=32 time=4ms TTL=64
Reply from 192.168.1.254: bytes=32 time=2ms TTL=64
Reply from 192.168.1.254: bytes=32 time=4ms TTL=64

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 2ms, Maximum = 4ms, Average = 3ms


Still perfect - wifi in a steel-framed house with steel joists.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User otterboy43
(newbie) Fri 10-Mar-17 17:10:25
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: RobertoS] [link to this post]
 
Ping to 192.168.1.254 timed out
Ping to 192.168.0.1 produced positive result

I'm using an ethernet connection to my router which is touchable distance away from me and the PC.
Standard User otterboy43
(newbie) Fri 10-Mar-17 17:32:38
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: Oliver341] [link to this post]
 
Ping to 192.168.1.254 timed out
Ping to 102.168.0.1 worked fine
Standard User BatBoy
(sensei) Fri 10-Mar-17 18:05:53
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
In reply to a post by otterboy43:
Ping to 102.168.0.1 worked fine
192. perhaps?
Standard User RobertoS
(elder) Fri 10-Mar-17 18:11:11
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
You indirectly got the 192.168.1.254 ping from my typo'ed post, with a different router address. Oliver was correcting me, as you can see from the strike out and replacement in mine, and the valid one in my reply to him.

You have made almost exactly the same typo in your reply to Oliver with your ping that worked.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User otterboy43
(newbie) Fri 10-Mar-17 19:26:33
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: RobertoS] [link to this post]
 
I actually duplicated a post for some reason, the first one was correct, and yes BatBoy I am opening my Chrome browser and keying the Ip address into the URL.
Standard User BatBoy
(sensei) Fri 10-Mar-17 19:33:11
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Are you prefixing it with http:// ?
Standard User RobertoS
(elder) Fri 10-Mar-17 20:25:25
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: BatBoy] [link to this post]
 
I'm getting confused here. You and the OP seem to be chasing a non-existent rabbit. Though I would like to see the OP post a result from ping 192.168.0.1

Not just saying it is fine.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User RobertoS
(elder) Fri 10-Mar-17 20:30:41
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
In reply to a post by otterboy43:
I actually duplicated a post for some reason, the first one was correct, and yes BatBoy I am opening my Chrome browser and keying the Ip address into the URL.
You haven't duplicated any post?

In a single post first you used the parameters for me to ping my router, which obviously was going to fail and did. Then second you posted that you pinged 102.168.0.1 and you said it was fine. 102 at the start of that is not the same as 192.

It's best to copy and paste ping results, like I did, than to just comment on something we can't see.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User otterboy43
(newbie) Sat 11-Mar-17 21:13:57
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: RobertoS] [link to this post]
 
OK here's my correct ping results

Microsoft Windows [Version 10.0.14393]
(c) 2016 Microsoft Corporation. All rights reserved.

C:\Users\Malc>ping 192.168.0.1



Pinging 192.168.0.1 with 32 bytes of data:
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64
Reply from 192.168.0.1: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.0.1:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms

C:\Users\Malc>
Standard User RobertoS
(elder) Sat 11-Mar-17 21:58:04
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Brillliant.

So we now know there is no problem accessing the router from your Win 10 machine. It has to be at browser level or the way you enter the address in the URL bar. BatBoy asked you exactly what you are entering there.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User otterboy43
(newbie) Sun 12-Mar-17 20:53:41
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: RobertoS] [link to this post]
 
There has never been a problem accessing the router from my Win10 machine, as far as I am aware anyway. I key in "http://192.168.0.1" (without the quotes) or "192.168.0.1" and in both instances I get the same message ie.
"This site canít be reached

The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET"

Also tried it in IE and Edge and get similar messages
Standard User BatBoy
(sensei) Sun 12-Mar-17 21:06:50
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
have you tried http://192.168.0.1/ i.e. with a trailing slash ?
Standard User otterboy43
(newbie) Sun 12-Mar-17 22:38:50
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: BatBoy] [link to this post]
 
Just tried the trailing slash (/) same result I'm afraid.
Standard User BatBoy
(sensei) Sun 12-Mar-17 22:44:16
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
have you tried rebooting the router?
Standard User RobertoS
(elder) Mon 13-Mar-17 01:28:28
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
In reply to a post by otterboy43:
There has never been a problem accessing the router from my Win10 machine, as far as I am aware anyway. I key in "http://192.168.0.1" (without the quotes) or "192.168.0.1" and in both instances I get the same message ie.
"This site canít be reached

The connection was reset.
Try:
Checking the connection
Checking the proxy and the firewall
Running Windows Network Diagnostics
ERR_CONNECTION_RESET"

Also tried it in IE and Edge and get similar messages
??????

"There has never been a problem accessing the router from my Win10 machine ..."

Then you say whenever you try you get "This site can't be reached".

First, those two statements seem to be directly contradictory.

Second, they make the Subject meaningless.

Third, that includes the thread.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6
Standard User otterboy43
(newbie) Mon 13-Mar-17 15:49:30
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: RobertoS] [link to this post]
 
Thanks Batboy. Yes I have rebooted the router on many occasions without success.

I don't wish to get into a battle of semantics with you RobertoS but I thought it would be obvious that I can use the router for accessing/using the Internet, email etc as that is how I am communicating with the forum!!! What I cannot do is access the router(via 192.168.0.1) to sign-on and view/amend it's settings. As an analogy it's a bit like being able to drive a car and not being able to open the bonnet/hood to maintain it.
Standard User BatBoy
(sensei) Mon 13-Mar-17 17:24:44
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Have you tried rebooting the win10 machine?
Standard User otterboy43
(newbie) Mon 13-Mar-17 17:33:20
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: BatBoy] [link to this post]
 
Yes it's turned off every night and booted up next day. The router is left on all the time but I have rebooted it on several occasions recently as a result of this problem.
Standard User TinyMongomery
(knowledge is power) Mon 13-Mar-17 17:40:51
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Any luck with this address: http://192.168.0.1/sky_router_status.html ?

==================================
Sovereignty really does mean sovereignty
Standard User otterboy43
(newbie) Mon 13-Mar-17 18:00:44
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: TinyMongomery] [link to this post]
 
Thanks Tinymongomery but no luck with that address I'm afraid.
Standard User zaggie
(newbie) Mon 13-Mar-17 19:00:50
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Have you checked your hosts file for any entry like:

127.0.0.1 192.168.0.1
Standard User ian007jen
(committed) Mon 13-Mar-17 20:13:15
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
it's turned off every night and booted up next day.

That may be your problem, a win10 shutdown is not a shutdown by default.......start it up then do a restart.

Turn off fast startup to stop major problems. https://www.tenforums.com/tutorials/4189-turn-off-fa...

Ian
Standard User RobertoS
(elder) Mon 13-Mar-17 23:58:57
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
In reply to a post by otterboy43:
I don't wish to get into a battle of semantics with you RobertoS but I thought it would be obvious that I can use the router for accessing/using the Internet, ...
Using the router to access the internet is not the same thing as accessing the router (GUI) which is what 99.682% of the population would read into what you posted frown.

Kindness isn't going to cure the world of all its awfulness but it's a good place to begin. Daisy Ridley.
My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65702/13958Kbps @ 600m. BQMs - IPv4 & IPv6

Edited by RobertoS (Tue 14-Mar-17 00:00:10)

Standard User rogerfp
(committed) Wed 15-Mar-17 14:00:43
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Try resetting the TCP/IP stack using the steps @
http://www.speedguide.net/faq/how-to-repair-and-rese...
Standard User otterboy43
(newbie) Wed 15-Mar-17 20:10:33
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: rogerfp] [link to this post]
 
Thanks rogerfp, i tried your suggestion but all "ok" except last two lines of the second netsh command which read

Resetting , failed
Access is denied

Restart the computer.........

I tried it a couple of times with the same result each time
Standard User rogerfp
(committed) Wed 15-Mar-17 21:08:17
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
There is a Microsoft article at https://support.microsoft.com/en-gb/help/299357/how-... which offers a downloadable reset utility. Although it doesn't specifically mention Windows 10 it will work OK. Did you run the command prompt in elevated mode, ie. as the administrator? If you download the utility make sure you run it as the administrator.
If so and you still get the access denied error (this indicates a permissions issue in the registry) this link shows how to overcome the problem,
http://davidvielmetter.com/tricks/netsh-int-ip-reset...

If none of that works next enable the administrators account in Windows 10 by following the steps
Tap on the Windows-key. This should open the start menu or bring you to the Start Screen interface depending on how Windows 10 is configured on the system.
Type cmd and wait for the results to be displayed.
Run the the cmd prompt as administrator.
At the prompt type:- Net user administrator P$sw0rdY <enter>
(NB. change P$sw0rdY to a password of your own choice in the above command)
Then :- Net user administrator /active:yes <enter>
Test the activated Administrator: Switch User, or logoff
Logon as Administrator and try accessing the router from this account

Edited by rogerfp (Wed 15-Mar-17 21:46:23)

Standard User rogerfp
(committed) Wed 15-Mar-17 21:10:09
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De *DELETED*


[re: otterboy43] [link to this post]
 
Post deleted by rogerfp
Standard User otterboy43
(newbie) Fri 17-Mar-17 17:43:19
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: rogerfp] [link to this post]
 
Many thanks rogerfp I have worked through all your suggestions but to no avail I'm afraid. As I said in my first post I can access my router's settings(192.168.0.1) from my old Windows 7 machine and from all our Apple devices, but not from my wife's Dell Laptop, which was upgraded to Windows 10 from 7, nor my desktop machine which came with Windows 10 installed. I will keep searching for an answer as time permits but it looks like a Windows problem to me, good old Microsoft!

Thanks to all who have tried to help.
Standard User rogerfp
(committed) Fri 17-Mar-17 21:39:48
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Sorry to hear that.
What firewall are you using on both the affected PC's, Windows or ANother?
Have you flushed the DNS (from command prompt, ipconfig /flushdns)?
Are you using any DNS servers locally?
I know you were already asked this but I didn't see your response, have you made sure that the hosts file is clear?
Have you tried adding 192.168.0.1 as an allowed IP address in your firewall?
This link give a rough idea how to do it in the Windows firewall
https://www.howtogeek.com/112564/how-to-create-advan...

Edited by rogerfp (Fri 17-Mar-17 21:55:38)

Standard User XRaySpeX
(eat-sleep-adslguide) Sat 18-Mar-17 04:51:05
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Login to router from old Win 7 PC and then logout from its admin. Then try again from the Win 10 PC. Some routers refuse to have 2 admins seemingly on at once.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC
Standard User otterboy43
(newbie) Mon 20-Mar-17 17:49:53
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: rogerfp] [link to this post]
 
I'm using the Kaspersky Internet Security 2017 Firewall, and the Windows Firewall is off.
I have now flushed the DNS according to your instructions with no success.
Not sure whether I'm using DNS Servers.
How do I make sure the Hosts file is clear
I haven't tried adding the IP address to my Firewall, looks a bit complex on Kaspersky and I'll need a bit of time to find out how to do it.
I really do appreciate your help rogerfp, but as you will gather I'm not that well versed in this aspect of computing so thanks for your patience.
Standard User otterboy43
(newbie) Mon 20-Mar-17 18:01:33
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: XRaySpeX] [link to this post]
 
Thanks XRaySpeX. I've now tried logging into the Win 7 PC and then out again. Then into the Win 10 PC but still the problem persists.
Standard User rogerfp
(committed) Mon 20-Mar-17 19:24:27
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
First disable the Kaspersky firewall on one the PC's and retry accessing the router.
In the past I have found that a 3rd party firewall sometimes needs to be uninstalled to ensure that it has no effect on what you can access (mainly Norton though)
Unfortunately I am not familiar with that firewall so can't offer advice and how to allow an IP address or how to reset it.
The only way to reset Kaspersky to default setting appears to be remove and reinstall according to Kaspersky support https://support.kaspersky.com/12985#block2 although I would imagine that there is an option in the Firewall to remove any rules.
To edit the hosts file follow these steps:-
Press the Windows key.
Type Notepad in the search field.
In the search results, right-click Notepad and select "Run as administrator"
From Notepad, open the following file: c:\Windows\System32\Drivers\etc\hosts
Remove any lines that do not have an asterisk * at the beginning
Click File > Save to save your changes.
See if that helps

Edited by rogerfp (Mon 20-Mar-17 19:43:20)

Standard User otterboy43
(newbie) Tue 21-Mar-17 16:39:33
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: rogerfp] [link to this post]
 
Followed your instructions but when I tried to open the "hosts" folder it came back empty - no lines at all.
Out of curiosity I went to the same folder using file explorer and there were 6 files as follows:-
hosts
hosts_bak_301
lmhosts.sam
networks
protocol
services
Standard User rogerfp
(committed) Tue 21-Mar-17 22:26:31
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Hosts is not a folder but a file just called "hosts"
Follow the instructions to run notepad as administrator and go to the "etc" folder via File>Browse and choose to open "hosts"
It's just a text file and copy and paste into your reply whatever lines are in it
If you have any problems doing that then just use file explorer as you did before and right click the hosts file, select "open with" and choose "search windows" and scroll down the list and choose notepad.
Then just post a list of it's contents so we can check if there is anything in it that shouldn't be.
(all text in there should have a # symbol at the beginning of the line, which effectively tells Windows to ignore it)
Standard User otterboy43
(newbie) Wed 22-Mar-17 16:47:47
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: rogerfp] [link to this post]
 
Sorry rogerfp I hadn't noticed that the Open window was defaulting to txt files only, once I set this to All Files The hosts file was displayed along with 5 others. Anyway here is the contents of my "hosts" file:-

# Copyright (c) 1993-2009 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address should
# be placed in the first column followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
# space.
#
# Additionally, comments (such as these) may be inserted on individual
# lines or following the machine name denoted by a '#' symbol.
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

# localhost name resolution is handled within DNS itself.
# 127.0.0.1 localhost
# ::1 localhost

127.0.0.1 localhost

# unchecky_begin
# These rules were added by the Unchecky program in order to block advertising software modules
0.0.0.0 0.0.0.0 # fix for traceroute and netstat display anomaly
0.0.0.0 tracking.opencandy.com.s3.amazonaws.com
0.0.0.0 media.opencandy.com
0.0.0.0 cdn.opencandy.com
0.0.0.0 tracking.opencandy.com
0.0.0.0 api.opencandy.com
0.0.0.0 api.recommendedsw.com
0.0.0.0 installer.betterinstaller.com
0.0.0.0 installer.filebulldog.com
0.0.0.0 d3oxtn1x3b8d7i.cloudfront.net
0.0.0.0 inno.bisrv.com
0.0.0.0 nsis.bisrv.com
0.0.0.0 cdn.file2desktop.com
0.0.0.0 cdn.goateastcach.us
0.0.0.0 cdn.guttastatdk.us
0.0.0.0 cdn.inskinmedia.com
0.0.0.0 cdn.insta.oibundles2.com
0.0.0.0 cdn.insta.playbryte.com
0.0.0.0 cdn.llogetfastcach.us
0.0.0.0 cdn.montiera.com
0.0.0.0 cdn.msdwnld.com
0.0.0.0 cdn.mypcbackup.com
0.0.0.0 cdn.ppdownload.com
0.0.0.0 cdn.riceateastcach.us
0.0.0.0 cdn.shyapotato.us
0.0.0.0 cdn.solimba.com
0.0.0.0 cdn.tuto4pc.com
0.0.0.0 cdn.appround.biz
0.0.0.0 cdn.bigspeedpro.com
0.0.0.0 cdn.bispd.com
0.0.0.0 cdn.bisrv.com
0.0.0.0 cdn.cdndp.com
0.0.0.0 cdn.download.sweetpacks.com
0.0.0.0 cdn.dpdownload.com
0.0.0.0 cdn.visualbee.net
# unchecky_end
Standard User kage
(learned) Wed 22-Mar-17 17:16:39
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Try
If you are using Kaspersky internet security, open kaspersky click on settings (or the cog) generaly at the bottom left. navigate to firewall click on network. the setting against your nic should be 'trusted'
Standard User otterboy43
(newbie) Wed 22-Mar-17 17:42:24
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: kage] [link to this post]
 
Thanks Kage, it is set to Trusted.
Standard User rogerfp
(committed) Thu 23-Mar-17 12:17:19
Print Post

Re: Accessing Sky Router using 192.168.0.1 from my Win 10 De


[re: otterboy43] [link to this post]
 
Can't see anything in the hosts file that would affect your access to the router
The only thing I can think is that the firewall might be blocking it for some reason.
If you cannot reset any firewall rules then try disabling it or maybe uninstalling it just to test.
As I mentioned before sometimes disabling it doesn't always stop it affecting access.
You can always reinstall it if makes no difference
Pages in this thread: 1 | 2 | 3 | 4 | 5 | 6 | (show all)   Print Thread

Jump to