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Standard User RobertoS
(elder) Mon 16-Apr-18 12:29:37
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Re: Windows 7 startup problem


[re: ian72] [link to this post]
 
Windows can easily get into a mess as described without necessarily there being any damage to user-installed programs and their data.

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Standard User cheshire_man
(eat-sleep-adslguide) Mon 16-Apr-18 12:34:59
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Re: Windows 7 startup problem


[re: cheshire_man] [link to this post]
 
Replying to myself in even more embarrassment.

It IS Windows 7. Turns out his son - an army IT guy - had upgraded it to W7 Pro, he's now sent me the licence key.

When I get chance to spend some more time on this, rather a hectic few days at the moment, I'll try some of the suggestions on here and elsewhere I've posted.

If all else fails, I'll try to pull off the My Documents data and do a re-install using my Win 7 Pro disc.

Also I've now found that the owner has ordered one of these from Amazon. not sure whether to try it - though will check it for viruses beforehand - or not. I'm somewhat suspicious so any knowledge or thoughts?

Tony
We have more and more laws, and less and less enforcement
Standard User cheshire_man
(eat-sleep-adslguide) Mon 16-Apr-18 12:36:58
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Re: Windows 7 startup problem


[re: RobertoS] [link to this post]
 
In reply to a post by RobertoS:
Isn't it likely the friend wants to preserve their programs and data?
Given that I can get to a DOS prompt I would hope to be able to copy off My Documents to a USB stick.

Tony
We have more and more laws, and less and less enforcement


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Standard User Oliver341
(eat-sleep-adslguide) Mon 16-Apr-18 15:24:59
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Re: Windows 7 startup problem


[re: cheshire_man] [link to this post]
 
In reply to a post by cheshire_man:
Also I've now found that the owner has ordered one of these from Amazon. not sure whether to try it - though will check it for viruses beforehand - or not. I'm somewhat suspicious so any knowledge or thoughts?

If you have your own Win 7 Pro disc I'd use that instead. You can also download Win 7 directly from Microsoft if you have a valid product key: https://www.microsoft.com/en-gb/software-download/wi...

Oliver.
Standard User TinyMongomery
(eat-sleep-adslguide) Mon 16-Apr-18 15:37:19
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Re: Windows 7 startup problem


[re: cheshire_man] [link to this post]
 
Have you tried a Repair Install (Method 2 here)?

https://www.pcgamer.com/how-to-repair-a-faulty-windo...

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