That's odd that the Manston page isn't loading, works fine for me. Try with the www. as well http://www.vfast.co.uk/manston/
That reminds me I still need to get the speeds updated on the Manston page! Should read:-
VLite - 256kbps Up and 2Mbps Down, £FREE installation, £17.99 per month
VHome - 2Mbps Up and Up to 15Mbps Down, £FREE installation + Free Wireless Router, £24.99 per month
VMax - Up to 10Mbps Up and 24Mbps Down, £FREE installation + Free Wireless Router, £36.99 per month
Yes in Thanet there have been some latency spikes in the evenings, however we have already made some improvement and will be installing a new router soon to balance the load.