I'm interested in AirFibre Max product and know I'm in a good area for reception (Ashford with several neighbours that already have vFast connections), I would like to know what penalties there are should I go over the 100GB monthly usage figure....
I could not find anything related to this in the AUP PDF on your website.
Also, if I were to request a static IP, are there any additional costs involved? (Again, I saw something about static IP's being available but nothing about any costs etc)
Here are the FUP details as in the T&C's on the the vfast site:-
Fair Usage Policy
All our packages are designed for normal residential use. This is defined as being bursty usage, i.e. not continuous and sustained downloading and/or uploading over a long period of time. Continuous downloading and/or uploading will quickly use up your usage allowance and once your usage allowance has been exceeded the service will be rate limited to 128kbps until either upgraded to the next package, additional usage allowance purchased at a £1/GB or the next months usage allowance starts.
Airfibre Lite = 5GB* per month, reduced to 128kbps once exceeded.
Airfiber Home = 10GB* per month, reduced to 128kbps once exceeded.
Airfibre Max = 100GB* per month, reduced to 128kbps once exceeded.
Airfibre Ultimate = 300GB* per month fair usage, service will continue as normal however an excessive usage warning will be sent by e-mail. If high usage continues then we reserve the right to temporarily rate limit the service to protect other customers and maintain a high level of service for the majoroity of our customers.
* Usage Allowance = Download + Upload.
Monthly usage allowances start on the 1st of each month at midnight.