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Standard User Mitchy_mitch
(experienced) Fri 22-Apr-16 18:26:23
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Superfast Swindon Trials


[link to this post]
 
I received this mail yesterday. It may come in handy for people that want faster broadband. Why not give it a go. Its free for a month.

Superfast Swindon Trials
Dear Mitch,

During the past few months we’ve been busy building the infrastructure to ensure delivery of the superfast broadband to over 19,500 residents and businesses in the Borough of Swindon by this summer.

We are pleased to let you know that a one-month free trial of the superfast broadband service will start from May in areas with the below postcodes and we would like to invite you as one of our Superfast Swindon Subscribers to take the advantage of this trial.

As a trialist you will be the first to benefit from:
• Free fast broadband service for a one month.
• 24Mbps download speed as a minimum.
• Great online experience while streaming, gaming, online shopping, video conferencing, homeworking and whatever else you’re up to.
The trial will be offered to trialists for a minimum period of one month to assist us in gaining customer feedback in order to optimise the network and understand your experience of the installation and customer support.

We would also like to get in touch to see if you would be happy to become a Superfast Swindon case study for our marketing purposes.
We’ve outlined more details on the trial for your information below.

If you would like to take part in the trial please contact us at wholesale@ukbnetworks.com

We look forward to welcoming you as our Superfast Swindon trialist,
Your Superfast Swindon team



Who can take part in the trial?
Only residents and businesses in areas within the areas listed below, who own their property. The property must not be a listed building in order for us to install an outdoor Sky dish-like antenna on the outer wall of a home or office without obtaining planning permission or landlord’s consent.

How can I get access to the trial?
Simply email wholesale@ukbnetworks.com with your name, address and contact telephone number and you will receive confirmation if you have been accepted for the trial.

How long will the installation take?
Usually installations take up to two hours to complete. Details of the technical solution, outdoor unit and connection process are available here. You will be offered a morning or afternoon installation slot.

What restrictions are there on the trial service?
The trial service is designed to optimise the network and no guarantees are given on connectivity speed, although we expect trialists to receive 24Mbps. During the trial there may be short outages which will be communicated to trialists in advance.

The initial trial service will not offer a fixed IP address, however this option will be available to residents once they sign an agreement with a reseller at the end of the trial.

How long will the trial last?
You will be able to take an advantage of the trial for around one month and we will give you two weeks’ notice prior to the trial end date. We reserve the right to extend the trial for longer if beneficial.

What happens at the end of the trial?
At the end of the trial you will have two choices. If you are happy with the service, you will be able to select your preferred package from a number of resellers. Full details of Swindon resellers and their superfast broadband options will be emailed to you two weeks prior to the trial end and here. Trialists’ contact details will also be shared with all resellers so please make sure you email us, if you don’t wish your details to be shared.

If you are not satisfied with the service during the trial, you can arrange for the installed equipment to be removed. There will be no charge for the removal of the equipment providing it is undamaged at the time of collection.

If I am unable to join the trial when can I get service?
If residents wish to join the trial and it is fully subscribed they will be advised by email of when the service is available. Details of when the service is available will be included on superfastswindon.com

What if I am not in the initial trial area?
Superfast Swindon will be coming to you soon; we’ll be rolling out to the rural areas throughout the summer. Details of when the service will be available will also be included on superfastswindon.com

Where is the trial available?
• West Swindon and surrounding areas
• Chiseldon and surrounding areas
• Highworth and surrounding areas

____________________________________________

Huawei B222s-42 connected to ASUS RT-AC68U
http://www.thinkbroadband.com/speedtest/results.html...
http://www.speedtest.net/my-result/3141683986
Administrator MrSaffron
(staff) Fri 22-Apr-16 19:11:40
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Re: Superfast Swindon Trials


[re: Mitchy_mitch] [link to this post]
 
Promising 24 Mbps as a minimum given the current atmosphere of up to speeds is a very dangerous game to play, since someone is bound to get speeds under 24 Mbps and throw their toys out of the pram very loudly, and then if anyone sees the 'buffer free' loud and proud message too.

Look forward to seeing the speed tests that should start to appear soon using the mini dish rather than the old system and to see what difference it makes.

Fixed wireless can be great, but am well versed in the game of this being the case for some providers, and not for others in the same technology arena.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Mitchy_mitch
(experienced) Sat 23-Apr-16 11:46:10
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Re: Superfast Swindon Trials


[re: MrSaffron] [link to this post]
 
I would also like to see what the new dish can do also. Maybe the upload will increase.
I was thinking of signing up for it myself, but as i already have version 1 of it (Which has been Extremely Stable) i don't really want someone drilling additional holes in my walls to install the antenna.

I would personally encourage anyone to sign up for this it if they cannot get cable or fttp/c and have slow adsl. I have had it since October 2013. I have had one fault in that time and it was the router. Once replace, its been fine again.

Save money on the install and get it free on the trial.

____________________________________________

Huawei B222s-42 connected to ASUS RT-AC68U
http://www.thinkbroadband.com/speedtest/results.html...
http://www.speedtest.net/my-result/3141683986


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Standard User godsell4
(member) Tue 26-Apr-16 13:48:31
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Re: Superfast Swindon Trials


[re: Mitchy_mitch] [link to this post]
 
@Mitchy_mitch do you have speed test results you could post a link to please? I am not far from you but currently outside the coverage for UKBN which is annoying.

PlusNet Unlimited Fibre 3Mb to 5Mb
Standard User Mitchy_mitch
(experienced) Tue 26-Apr-16 14:14:35
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Re: Superfast Swindon Trials


[re: godsell4] [link to this post]
 
I get between 30-50 Mbps. Normally 40.

http://www.speedtest.net/my-result/i/1628209817

http://www.thinkbroadband.com/speedtest/results.html...

Today's probably the worst it's been in a while.

The router hasn't had a reboot in ages.
I've had this service for 2.5 years now and I wasn't in the trial area. But Cotswold wireless came round to survey and managed to get a signal.

It's worth a go.

____________________________________________

Huawei B222s-42 connected to ASUS RT-AC68U
http://www.thinkbroadband.com/speedtest/results.html...
http://www.speedtest.net/my-result/3141683986
Standard User kijoma
(committed) Fri 03-Jun-16 22:01:19
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Re: Superfast Swindon Trials


[re: Mitchy_mitch] [link to this post]
 
<rant>

there is a surprise. Speedtest.net has the ISP listed. Think Broadband do not.

It took us 8 years of repeated requests to get our IP ranges added to this site and that was only because they had to when they started doing the measurements for the ISPA awards.

It is a shame as the damage it caused to the fixed wireless industry in general cannot readily be undone.

The Fixed line bias has been somewhat strong sadly.

</Rant>

smile

Bill Lewis - MD
Kijoma Broadband
Fixed wireless ISP - ISPA/CISAS/RIPE member
Standard User Mitchy_mitch
(experienced) Fri 03-Jun-16 22:12:05
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Re: Superfast Swindon Trials


[re: kijoma] [link to this post]
 
This isn't a reply to you bill. I'm just adding to the thread.
The prices have been announced.

http://superfastswindon.com/how-can-i-buy-it/

Personally I think they have come up with some reasonable deals.

____________________________________________

Huawei B222s-42 connected to ASUS RT-AC68U
http://www.thinkbroadband.com/speedtest/results.html...
http://www.speedtest.net/my-result/3141683986
Administrator MrSaffron
(staff) Sun 05-Jun-16 23:21:44
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Re: Superfast Swindon Trials


[re: Mitchy_mitch] [link to this post]
 
Thanks for the pricing did have a not to go looking for these on Monday

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Administrator MrSaffron
(staff) Sun 05-Jun-16 23:31:54
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Re: Superfast Swindon Trials


[re: kijoma] [link to this post]
 
Nice rant shame it was wasted.

http://tbb.st/1462111517770282255

I do my best to make sure as many providers are listed as possible, but to say that I've caused damage to the wireless industry is taking things a bit too far don't you think. Given oldest test I have easily to hand for Kijoma is from March 2013 http://tbb.st/136352745112885646196 perhaps time to move on and concentrate on other things rather than old moans and groans.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User brandscill
(experienced) Sun 26-Jun-16 22:11:23
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Re: Superfast Swindon Trials


[re: MrSaffron] [link to this post]
 
Bill only knows how to moan, I mean he even moans that people get annoyed when they don't get a response from his business offering to pay his high prices for outdated download limits.

Plus Net - 40/20
Standard User kijoma
(committed) Mon 16-Jan-17 15:52:08
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Re: Superfast Swindon Trials


[re: MrSaffron] [link to this post]
 
Hi,

just seen this old thread as don't come on here often.

I haven't even read the rant but yes Kijoma has been visible on this site since 2013.

This is because TB were forced to as part of the ISPA awards. Mid awards testing i might add.

Prior to this TB / ADSL guide flatly refused to add Kijoma and it's IP ranges and we have been providing since 2005 !

We had asked many times (emails kept for the records). Many excuses were given as to why we were not to be listed. none valid.

If it wasn't for the use of the TB speed tester for the ISPA awards i suspect we would still be absent.

I have seen in the past much clear bias towards fixed line/BT and a lot of ignorance about wireless by TB staff.

To this end i would not classify TB as a neutral unbiased source for news and information on Broadband.

There is clearly bias and a lack of understanding of what the technology can and does deliver.

In the past many quango's and councils used TB data to gain a picture of where to spend BDUK money. Kijoma at the time were invisible on here as far as speed tests were concerned.

This has meant that we as a company have been excluded and the ripple effect through the years has meant we are STILL excluded from receiving any grants/vouchers for customers.

This is because once they declare you as non existent, you remain non existent as they spent £M of tax payers money based on those decisions To admit you exist now would open up the question about existing back then.

Nobody wants to admit they may of fraudulently spent tax payers money and broke state aid rules after all.

So YES the exclusion of Kijoma from 2005 to 2013 , 8 years! on this site has caused measurable damage to Kijoma and the fixed wireless industry generally at a very important time.

But then if your main advertisers rely on Openreach and the funding they have received , what are you to do ?

The ISPA are equally as ineffective for similar reasons.

It is all fine and dandy to say "lets move on" but damage is damage. Is TB going to undo the chain of events that resulted in BDUK excluding us from any grant schemes, including the latest one ?

They have approved Blaze Wireless, a 2 year old newbie outfit of course, so they can receive £250 grants to install customers in areas we already provide at our cost.

Our coverage area was deemed not there in 2012, the County Council in West Sussex to this day still has it missing so anybody in these areas can receive grant funding for anything but Kijoma if they meet the criteria.

Why is this you think ? Oh yes because Kijoma were excluded back in 2010 from the BDUK process, all OMR responses were equally rejected from then on. There is no way they can now include us but they sure will promote, as West Sussex County Council are also doing, a new company with no experience.

Especially if they look to compete with Kijoma, as ultimately we are the elephant in the county and to find ways to get rid of us by promoting another competitor seems quite attractive i am sure.

Just so you don;t think this is just bad eggs. I can take you to numerous villages that have had FTTP run to them at great cost. They had this ran because there was NO broadband there, at least according to the BDUK/County Council.

Take up has been minimal, in one village there are NO FTTP connections in use and only 2 phone lines too!

Because they use the service from Kijoma and most have done for over 11 years.

Despite the lies and false marketing and public overbuild using tax payers money.

The ripple effect means that as WSCC filtered back the rejection of Kijoma to BDUK, BDUK have also it seems instructed other Local authorities to exclude us too.

We have a network in Staffordshire/Derbyshire it provides super fast and has done for 5 years. Openreach are currently running FTTP about there . Why, well the county council rejected our OMR responses and our response to the Public review last year.

No reason given , despite the evidence of the result of our investment and the detailed response we gave to the review.

I of course can back ALL this up and more with evidence as i have collected and collated it over the years.

The latest organisation to do NOTHING from our submission is the National Audit Office, so they will be named as another complacent organisation when the [censored] hits the fan, as it will.





In reply to a post by MrSaffron:
Nice rant shame it was wasted.

http://tbb.st/1462111517770282255

I do my best to make sure as many providers are listed as possible, but to say that I've caused damage to the wireless industry is taking things a bit too far don't you think. Given oldest test I have easily to hand for Kijoma is from March 2013 http://tbb.st/136352745112885646196 perhaps time to move on and concentrate on other things rather than old moans and groans.


Bill Lewis - MD
Kijoma Broadband
Fixed wireless ISP - ISPA/CISAS/RIPE member
Standard User ian72
(eat-sleep-adslguide) Tue 17-Jan-17 10:18:56
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Re: Superfast Swindon Trials *DELETED*


[re: kijoma] [link to this post]
 
Post deleted by ian72
Standard User partial
(experienced) Tue 17-Jan-17 21:26:20
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Re: Superfast Swindon Trials


[re: kijoma] [link to this post]
 
With Kijoma, it's always somebody else's fault.

Now we see TB added to the already long list.
Standard User steveali
(newbie) Wed 18-Jan-17 16:36:02
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Re: Superfast Swindon Trials


[re: Mitchy_mitch] [link to this post]
 
hmmm promising a specific 24mbps seems a little questionable, I assume you'll be sharing a single line with as many as 50 other homes/users. But very cool that you have a free months trial.

I didn't know companies like superfast swindon existed until this thread, and as I'm based in Essex the wife and I did a little research and have started a contact with Essex wifi (http://www.essexwifi.co.uk/) and I'm amazed at how great the connection is.
Administrator MrSaffron
(staff) Wed 18-Jan-17 17:11:03
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Re: Superfast Swindon Trials


[re: steveali] [link to this post]
 
The line concept does not exist with fixed wireless, you generally would be sharing spectrum with others in your wireless sector, how that is managed and the density of masts are big factors in wireless performance.

Will leave this single post with the link in, but be warned - if the pattern of what looks little more than driving traffic continues, this post will also get removed.

The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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