User comments on ISPs
  >> Zen Internet


Register (or login) on our website and you will not see this ad.


Pages in this thread: 1 | 2 | (show all)   Print Thread
Standard User Banger
(eat-sleep-adslguide) Mon 03-Jan-11 21:10:01
Print Post

Phone dead, sync speed halved.


[link to this post]
 
Not getting any dial tone on phone and sync speed is halved if anything at all. Is this consistent with one wire/leg down? Have reported to BT Phone as no dial tone.

Tim
ZeN & freenetname
ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User Banger
(eat-sleep-adslguide) Tue 04-Jan-11 20:35:20
Print Post

Re: Phone dead, sync speed halved.


[re: Banger] [link to this post]
 
Well have managed to make my ADSL more stable after reducing sync to 2 mb as it was starting to drop out alot at 4096. Phone still dead and no sign of BT to fix it. frown

Tim
ZeN & freenetname
ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User techguy
(member) Tue 04-Jan-11 21:01:51
Print Post

Re: Phone dead, sync speed halved.


[re: Banger] [link to this post]
 
Think they have 96 hours to fix it (you still use BT as your phone service provider)

Sounds like you've lost current to your line (ADSL is RF so not affected)

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen Lite 8000 (I'd like to get in on the FTTP trial)
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.


Register (or login) on our website and you will not see this ad.

Standard User Banger
(eat-sleep-adslguide) Tue 04-Jan-11 21:08:43
Print Post

Re: Phone dead, sync speed halved.


[re: techguy] [link to this post]
 
Yea they are quoting Friday for it to be fixed by. On the contrary my DSL is affected the sync is usually 8128 with a 6db margin but after the phone went dead it halved to 4096 and I had to manually lower it on the router to 2mb to get it stable. Lots of CRC errors at 4096, dont want my target margin to go above 6db for when the phone is fixed.

Tim
ZeN & freenetname
ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User techguy
(member) Tue 04-Jan-11 21:10:17
Print Post

Re: Phone dead, sync speed halved.


[re: Banger] [link to this post]
 
I'm sure Zen will sort it for you if it goes haywire.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen Lite 8000 (I'd like to get in on the FTTP trial)
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User vivaciti
(fountain of knowledge) Wed 05-Jan-11 00:09:11
Print Post

Re: Phone dead, sync speed halved.


[re: Banger] [link to this post]
 
That means you have lost a leg, (one of the 2 wires, it's called a dis-leg) as dsl will work with only one wire (but poorly) whereas the phone has to have both wires for it to work.

Normally fairly easy for OR to fix once they get out to you.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

Forum
Facebook
Standard User Banger
(eat-sleep-adslguide) Wed 05-Jan-11 01:20:07
Print Post

Re: Phone dead, sync speed halved.


[re: vivaciti] [link to this post]
 
In reply to a post by vivaciti:
That means you have lost a leg, (one of the 2 wires, it's called a dis-leg) as dsl will work with only one wire (but poorly) whereas the phone has to have both wires for it to work.

Normally fairly easy for OR to fix once they get out to you.


Cheers for that, had a feeling it might be. It crackled a few days then nothing. As I've lost a leg I will have to hop around until OR get here. smile

Tim
ZeN & freenetname
ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User Banger
(eat-sleep-adslguide) Thu 06-Jan-11 12:00:16
Print Post

Re: Phone dead, sync speed halved.


[re: vivaciti] [link to this post]
 
All fixed. Water in a joint a few metres away from the house in a cable pit. Now to wait for DLM to put me back on a decent profile from 2 meg. 5 days isn't it?

Tim
ZeN & freenetname
ST546v6 on 8 Meg Active
Check my bad boy speeds out on ZeN
Standard User vivaciti
(fountain of knowledge) Thu 06-Jan-11 13:14:15
Print Post

Re: Phone dead, sync speed halved.


[re: Banger] [link to this post]
 
Might not take that long as it was a big drop.

www.vivaciti.net
Vivaciti Broadband
0800 0911797

Forum
Facebook
Standard User andyboygsi
(member) Thu 06-Jan-11 13:42:49
Print Post

Re: Phone dead, sync speed halved.


[re: Banger] [link to this post]
 
glad to hear its sorted.

remember if the engineer was particularly helpful stick a wee thanks in for him

these comments are my own and in no way represent any company that i may or may not be linked too.
Pages in this thread: 1 | 2 | (show all)   Print Thread

Jump to