I have been with Zen now since April 2005 and I have to say I cannot fault their service. The problems I have had have been down to
(a) an old house - bad wiring
The very few/far & few between times I have had to contact customer support it has been fantastic (albeit once I had to come to AG to ask what was going on but in 5 years that's not so bad )
can safely say that I would highly recommend them to anyone who wants a superior service that just does exactly what it says on the tin.
They may not be the cheapest, they may not be the best (I am no expert) but, for me, they have been absoultely outstanding for 5+ years and I hope to have another very happy 5+ years to come
Thank you Zen - keep it up!!!
Just thought I'd let you all know
p.s. I did say OT