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Standard User AndrewW
(member) Wed 20-Apr-11 09:26:57
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Should I Upgrade to FTTC with Zen or Migrate ?


[link to this post]
 
Just had FTTC enabled in my area and Iím looking to move from Zen Active (ADSL 2+ which I get approx 3.5- 4Mb) to FTCC Active to hopefully 31.7Mb

Just been looking at the prices and I know Zen are more expensive for good reasons i.e. the stability and excellent support plus additional services compared to other ISPs.

However the FTTC costs look very high

My current Zen Active account is £25.52 inc vat (£21.26 ex vat) per month
Zen Fibre Active £36 inc vat (£30 ex vat.) per month
Thatís almost a 50% increase on pre vat prices !!!! Then there is the 90 inc vat cost for the initial install.

This is making me seriously think about either not upgrading or moving ISPs.
I already know one college who has regrettably moved back to BT from Zen purely for the pricing.

Whilst I want a good ISP, and donít mind paying for that I think this pricing is over the top.

Some ISPís for example
BT (Unlimited Broadband and Calls with superfast BT Infinity broadband)
Appear to be swallowing the costs for the initial install,
Lower monthly costs
Includes Phone calls
Includes free router
Higher transfer rates

Plusnet (yes I know part of BT)
Also offer free install and router more interesting they have different pricing for different areas

ďPlusnet Extra Fibre: If you live in a low cost area it costs £21.49 a month. If you live outside one of these areas it costs £21.49 a month for the first three months, then £27.99 a month depending on where you live.Ē

Are these options available to Zen ?

Its very tempting now not to upgrade or migrate, but if so to who ?

Will Zen be changing their prices?

Andrew
Standard User wolvesmad
(fountain of knowledge) Wed 20-Apr-11 09:36:14
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: AndrewW] [link to this post]
 
ADSL24 seem a popular choice for new FTTC connections.

-

xilo.net Office 8Mb
Standard User AndrewW
(member) Wed 20-Apr-11 09:40:01
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: wolvesmad] [link to this post]
 
I did not think adsl2+ (24) had anything to do with FTTC


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Standard User Dash
(regular) Wed 20-Apr-11 09:53:32
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: AndrewW] [link to this post]
 
ADSL24 is a company. ADSL2+ is a technology smile

I've just had my FTTC install done for Zen. The engineer was quite surprised at the stability of the download I had - he thought it may be something to do with being on Zen instead of BT.

I know it's more, but it's still cheaper than ADSL was when it first launched - and experience tells me that it's just not worth going for the cheap ISPs.
Standard User AndrewW
(member) Wed 20-Apr-11 19:17:18
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: Dash] [link to this post]
 
i understand not to go for ultra cheap BB if you dont want issues,
As i have said i don;t mind paying more for ZEN i have for years, but i feel that almost 50% increase in pre vat price + £90 install fee is way too high...

What do other people think about Zens FTTC pricing can it really be justified ?
Standard User Sandgrounder
(knowledge is power) Wed 20-Apr-11 23:28:00
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: AndrewW] [link to this post]
 
In reply to a post by AndrewW:
What do other people think about Zens FTTC pricing can it really be justified ?
I would happily pay for Zen FTTC, if I could get it.



Line One:- Zen - DrayTek Vigor 2600VG
Line Two:- EntaNet (Aquiss) - DrayTek Vigor 2600
Administrator MrSaffron
(staff) Thu 21-Apr-11 09:53:41
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: AndrewW] [link to this post]
 
If I had the choice as it stands at present, what I would do is

1. Keep my Zen line on ADSL
2. Move my secondary line to an ISP that sells the 10Meg upstream at a reasonable price, but where performance may drop at peak times.

In short keep Zen for stability, but another ISP for raw speed.

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User AndrewW
(member) Thu 21-Apr-11 15:46:48
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Re: Should I Upgrade to FTTC with Zen or Migrate ?


[re: MrSaffron] [link to this post]
 
if only i had two lines, but i agree i would use that approach if i could.
Standard User AndrewW
(member) Thu 21-Apr-11 16:53:14
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LOWER INSTALL CHARGE


[re: Sandgrounder] [link to this post]
 
Is this still valid
http://www.thinkbroadband.com/news/4411-openreach-ex...

i.e openreach only charge £35 install not 75 as zen say ?

Edited by AndrewW (Thu 21-Apr-11 17:22:42)

Standard User AndrewW
(member) Thu 21-Apr-11 16:58:58
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LOWER INSTALL CHARGE


[re: AndrewW] [link to this post]
 
Just spoke to Zen sales, who told me they still get the £75 charge from openreach, and this is for BT customer only ???


Can any one comment ?

Edited by AndrewW (Thu 21-Apr-11 17:23:04)

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