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Standard User No_One
(committed) Fri 08-Jul-11 17:15:32
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Upgraded - Stats look ok?


[link to this post]
 
I finally got upgraded to the 20 meg service this morning. Just looking for some feedback on my line stats.

Connection Speed 13875 kbps 883 kbps
Line Attenuation 23 db 6.5 db
Noise Margin 6 db 11 db

Everything is stable so far. I know my line was running in forced interleaved mode before the upgrade. No idea if this has transferred over or not.
Standard User XRaySpeX
(knowledge is power) Fri 08-Jul-11 17:57:21
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Re: Upgraded - Stats look ok?


[re: No_One] [link to this post]
 
Sync speed seems low; should be getting over 19 Meg.

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User No_One
(committed) Fri 08-Jul-11 18:06:56
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Re: Upgraded - Stats look ok?


[re: XRaySpeX] [link to this post]
 
Just had a first loss of connection. (TBH i think the router crashed since I couldn't even get to the router setup page)

On rebooting sync has lowered further

Connection Speed 11345 kbps 883 kbps
Line Attenuation 23 db 6.5 db
Noise Margin 7 db 11 db

maybe it's just that my old router can't cope to well with the newer services. (netgear DG834Gv2)


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Standard User XRaySpeX
(knowledge is power) Fri 08-Jul-11 18:11:06
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Re: Upgraded - Stats look ok?


[re: No_One] [link to this post]
 
In reply to a post by No_One:
Line Attenuation 23 db 6.5 db
Also, your attn. figures look strange. Usually Down = about 2 x UP. Do you have access to another router?

1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU BB => 2010: Orange 19 Meg Tweaked / 16 Meg Untweaked LLU BB
Standard User No_One
(committed) Fri 08-Jul-11 18:31:33
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Re: Upgraded - Stats look ok?


[re: XRaySpeX] [link to this post]
 
'fraid not
Standard User No_One
(committed) Fri 08-Jul-11 23:08:42
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Re: Upgraded - Stats look ok? UPDATE


[re: No_One] [link to this post]
 
Had an evening to experiment and things are starting to play up now. One moment I can be getting a good speed and then it'll suddenly freeze for about 10 seconds, then I'll get full speed again. The router doesn't loose sync and during the periods of no data I can still load up the router config page

Any ideas?
Standard User No_One
(committed) Sat 09-Jul-11 14:45:14
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Re: Upgraded - Stats look ok? UPDATE


[re: No_One] [link to this post]
 
I've narrowed the cause of the problem to my plasma tv. Whenever it's turned on all throughput stops although the router stays synced. I've tried relocating the router in the house to no effect. Is it possible to go back to the old service since that worked fine?
ISP Representative Pontefract
(isp) Sat 09-Jul-11 16:47:45
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Re: Upgraded - Stats look ok? UPDATE


[re: No_One] [link to this post]
 
Hi,

It sounds like the TV is causing high-frequency interference in the higher, extended frequency range that ADSL2+ uses.

You can regrade back to ADSL via the Zen portal, the regrade takes about 24 hours.

--
Paul Simpson
Zen Technical Support
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User No_One
(committed) Sun 10-Jul-11 21:42:34
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Re: Upgraded - Stats look ok? UPDATE


[re: Pontefract] [link to this post]
 
That would certainly be the best option for now. I thought I read somewhere that regrading down would only regrade to 8meg over adsl2+. If this isn't the case I'll do that for the time being
Standard User mixt
(experienced) Sun 10-Jul-11 21:55:36
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Re: Upgraded - Stats look ok? UPDATE


[re: No_One] [link to this post]
 
You could try forcing the router to use ADSL2 only (without +), if your router supports that - it won't use all the frequencies up to 2.2 Mhz then.

Also, maybe try getting a shielded RJ11 cable (from the splitter to the modem) - it might help matters.

Now on <aaisp.net>
Previous ISPs: Virgin Media (50Mb/Cable), Be* Un Limited, ZeN
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