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Standard User keith_thfc
(knowledge is power) Wed 10-Aug-11 14:57:51
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Fibre Office product


[link to this post]
 
Quick question I hope someone will be able to answer....

Can a home user like myself purchase the Fibre Office product if/when my line is activated?

Or would I only be allowed to order the non 'office' packages?

Thanks

Keith

-----------------------------------------------------
be* unlimited
5.5 Mb down/1.1 Mb up using Speedtouch 780WL
Poplar (LNPOP) exchange
be* unlimited website (ADSL2+ LLU)
http://www.bethere.co.uk/

(ex Wanadoo/AOL/Zen/f2s LLU)
Standard User Zadeks
(member) Wed 10-Aug-11 15:25:00
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Re: Fibre Office product


[re: keith_thfc] [link to this post]
 
Yes, you can.
ISP Representative Azzaka
(isp) Wed 10-Aug-11 15:58:19
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Re: Fibre Office product


[re: keith_thfc] [link to this post]
 
G'Day Keith,

You can order any package you wish.

Kindest Regards,

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User keith_thfc
(knowledge is power) Wed 10-Aug-11 16:17:34
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Re: Fibre Office product


[re: Azzaka] [link to this post]
 
Thanks for that Leo.

Another daft question - Is it possible to see my usage for the month on Zen - so that I can keep an eye on my remaining GB allowance?

And what hapens if a customer was to accidentally go over the limit during a month?

Thanks

Keith

-----------------------------------------------------
be* unlimited
5.5 Mb down/1.1 Mb up using Speedtouch 780WL
Poplar (LNPOP) exchange
be* unlimited website (ADSL2+ LLU)
http://www.bethere.co.uk/

(ex Wanadoo/AOL/Zen/f2s LLU)
ISP Representative ajays
(isp) Wed 10-Aug-11 16:25:05
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Re: Fibre Office product


[re: keith_thfc] [link to this post]
 
Hi, This section of our website should hopefully answer your questions.

http://www.zen.co.uk/business/broadband/business-bro...

You can view current and hstorical usage online in our Custoemr Portal

-------------------------------------------------------
Andrew
ZeN Internet Partner Programme
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User keith_thfc
(knowledge is power) Wed 10-Aug-11 17:30:02
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Re: Fibre Office product


[re: ajays] [link to this post]
 
Thanks Andrew

-----------------------------------------------------
be* unlimited since Jan 2006
3.5 Mb down/1 Mb up using Thomson TG585
Poplar (LNPOP) exchange

(ex Wanadoo/AOL/Zen/f2s LLU)
ISP Representative Gorskar
(isp) Thu 11-Aug-11 11:31:52
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Re: Fibre Office product


[re: keith_thfc] [link to this post]
 
Also note that there are Broadband usage checker clients you can run on your own machine in addition to the e-mail notifications we send and the customer portal.

There are currently Zen developed clients for Windows, Firefox, OSX.
In Addition I think there are 3rd party developed clients for perl, Vista/W7 Desktop gadget & iPhone.

See http://www.zen.co.uk/business/broadband/business-bro... for details.

====================================================
cool_James Sweet___________________________________________ cool
cool ZeN Internet Systems Development_________________________ cool
cool ZeN are recruiting! Click here to view the opportunities available. cool
====================================================
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User keith_thfc
(knowledge is power) Fri 12-Aug-11 09:55:35
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Re: Fibre Office product


[re: Gorskar] [link to this post]
 
According to the BT checker my line is due to be enabled for Fibre on 30th Sep.

Is it advisable to wait until then before requesting a MAC from my current ISP?

And would I migrate straight on to one of the Zen Fibre products or would I need to be migrated to a non-fibre Zen service first (i.e. a 2 step process)?

Many thanks....

-----------------------------------------------------
be* unlimited since Jan 2006
3.5 Mb down/1 Mb up using Thomson TG585
Poplar (LNPOP) exchange

(ex Wanadoo/AOL/Zen/f2s LLU)
ISP Representative Gorskar
(isp) Fri 12-Aug-11 19:30:03
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Re: Fibre Office product


[re: keith_thfc] [link to this post]
 
MAC codes are valid for up to 30 days, so wait until mid September or so before asking for it, or it will have expired before your exchange becomes enabled.

You can migrate straight to Fibre with Zen (1 step)

====================================================
cool_James Sweet___________________________________________ cool
cool ZeN Internet Systems Development_________________________ cool
cool ZeN are recruiting! Click here to view the opportunities available. cool
====================================================
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User keith_thfc
(knowledge is power) Sat 13-Aug-11 11:42:37
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Re: Fibre Office product


[re: Gorskar] [link to this post]
 
In reply to a post by Gorskar:
MAC codes are valid for up to 30 days, so wait until mid September or so before asking for it, or it will have expired before your exchange becomes enabled.

You can migrate straight to Fibre with Zen (1 step)
Many thanks for that James.

Am counting down the days........

-----------------------------------------------------
be* Value (be* since Jan 2006)
3.5 Mb down/1 Mb up using Thomson TG585
Poplar (LNPOP) exchange

(ex Wanadoo/AOL/Zen/f2s LLU)
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