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Standard User Pipexer
(eat-sleep-adslguide) Sat 01-Oct-11 17:23:17
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Zen Talk: Talk to me


[link to this post]
 
I recently got a card through my door advertising Zen Talk... I'm currently with talktalk (and line rental from BT), on a very good package actually because I've been a customer since the onetel days, however the thought of consolidating the bills into one, and supporting a good company, does tempt me.

So then, as silly as it sounds does anyone have anything to say which might sway my mind either way?

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Zen 8000 Active
Standard User techguy
(member) Sun 02-Oct-11 17:07:48
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Re: Zen Talk: Talk to me


[re: Pipexer] [link to this post]
 
I moved the line that supports my ADSL to Zen so that they can manage the lot (this meant that they could get an Openreach engineer round to replace the socket for me)

Basically the same service you are used to with your broadband for your phone service.

Only thing I would say and I fed this back to them in a survey on the product is that 0845/0870 calls aren't included in the inclusive minutes on Talk Plus whereas BT and others do include these now, if Zen were to add this I maybe tempted to move my other line to them too.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen Lite 8000
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User NICK_ADSL_UK
(fountain of knowledge) Thu 06-Oct-11 00:30:47
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Re: Zen Talk: Talk to me


[re: techguy] [link to this post]
 
In reply to a post by techguy:
I moved the line that supports my ADSL to Zen so that they can manage the lot (this meant that they could get an Openreach engineer round to replace the socket for me)

Basically the same service you are used to with your broadband for your phone service.

Only thing I would say and I fed this back to them in a survey on the product is that 0845/0870 calls aren't included in the inclusive minutes on Talk Plus whereas BT and others do include these now, if Zen were to add this I maybe tempted to move my other line to them too.


Zen were to add this I maybe tempted to move my other line to them too.

well said i thing you speak for everyone as it's this type of call that clocks up big bills

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Standard User techguy
(member) Thu 06-Oct-11 12:26:10
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Re: Zen Talk: Talk to me


[re: NICK_ADSL_UK] [link to this post]
 
Depends whether its in their business plan I suppose.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen Lite 8000
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
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