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Standard User mondeoman
(experienced) Thu 01-Mar-12 12:40:00
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Problem with website


[link to this post]
 
I'm having problems reaching a website & would like to know if others on Zen can access it. The site is:

http://www.watchtool.co.uk/

It quite safe - it's a site for buying watchmaker's tools.

I can access from work & DownForMe says the site is up but all I get is a long delay while loading & then the Plesk Domain Default page saying I haven't uplodaed any content as if it's my site - which it isn't.

If I go via an anonomous proxy server then the site loads ok so it seems as if it's something to do with my Zen address. I've cleared all cookies & tried difffferent DNS servers.

Anyone have any idea what the problem might be?
Standard User Gypsydog
(fountain of knowledge) Thu 01-Mar-12 15:18:32
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Re: Problem with website


[re: mondeoman] [link to this post]
 
No idea as to cause of your problem but I have accessed it instantly, no delay whatsoever.

ZeN Active ADSL2+
------------------------------------------------------------------------------------
Every man should have at least two computers; one to use and one to tinker with.
Standard User TrishaH
(member) Thu 01-Mar-12 16:59:18
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Re: Problem with website


[re: mondeoman] [link to this post]
 
No problems for me either - used your link first, and then did it through Google search, both loaded right away.


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Standard User mondeoman
(experienced) Fri 02-Mar-12 11:22:36
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Re: Problem with website


[re: mondeoman] [link to this post]
 
Thanks for trying. It's a mystery why it doesn't work for me.
Standard User lodge
(committed) Fri 02-Mar-12 17:12:42
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Re: Problem with website


[re: mondeoman] [link to this post]
 
Your firewall, perhaps ?
Standard User Ripley
(committed) Sun 04-Mar-12 09:29:04
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Re: Problem with website


[re: mondeoman] [link to this post]
 
works fine for me

Freeserve Dial-Up --> BTopenworld --> <n>ildram -->Talk Talk LLU --> ZeN
DrayTek 2850 VN

My Broadband Speed Test
Standard User mixt
(experienced) Sun 04-Mar-12 10:01:40
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Re: Problem with website


[re: mondeoman] [link to this post]
 
I tried this site a week ago, and got hangs. It then recovered after a half our or so, so thought I would try again just now. Issue is now back.

Questions:

1) What browser are you using?
2) Are you IPv6 enabled?

I run Firefox so decided to turn on Firebug. It is reporting a time out on this file during the page load:

http://www.trustlogo.com/trustlogo/javascript/cot.js

I don't even see a 200 OK response in the Firebug GUI for the above request, and it is sitting with a hour clock waiting (on something).

Things I do note about www.trustlogo.com, and the above request:

1) It has both an IPv6 and IPv4 address associated with it.
2) The webserver is nginx.
3) Upon requesting the above file (using a direct telnet request on the terminal), the stream (file) does not end with a new line character. Doing the same request on:

http://www.watchtool.co.uk/external/jscookmenu/theme...

which is another javascript file, but hosted on watchtool, returns a file that does end this way.

Either way, it looks like the cot.js file on trustlogo.com is the problem - as for why, I'm not sure. I get the same issue in Chrome too.

Now on <aaisp.net> (21CN+IPv6)
Previous ISPs: Virgin Media (50Mb/Cable), Be* Un Limited, ZeN
Is Linux routing your internet connection?
Need to make BIND geo-aware?

Edited by mixt (Sun 04-Mar-12 10:07:10)

Standard User prinknash
(committed) Sun 04-Mar-12 10:27:45
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Re: Problem with website


[re: mixt] [link to this post]
 
No problem accessing for me. Using Firefox 10.0.2 on Ubuntu, IPv4.

p
Standard User Gypsydog
(fountain of knowledge) Sun 04-Mar-12 11:19:36
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Re: Problem with website


[re: mondeoman] [link to this post]
 
Still working OK for me:
Windows 7 Ultimate; Internet Explorer 9

ZeN Active ADSL2+
------------------------------------------------------------------------------------
Every man should have at least two computers; one to use and one to tinker with.
Standard User techguy
(committed) Sun 04-Mar-12 13:10:43
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Re: Problem with website


[re: Gypsydog] [link to this post]
 
No problem here, using Zen's DNS.

Give the following a whirl, close the browser first.

XP:

Make sure you are logged on as an administrator (you cannot clear the DNS cache under a regukar user account)

1. Go to the Start menu and click Run
2. Type cmd and click OK
3. At the command prompt type ipconfig /flushdns and press enter (Windows should confirm the DNS resolver cache has been flushed).
4. Click the X at the top right-hand corner of the screen.
5. Try the site again.

Vista/7
1. Go to the Start menu (bottom left circle with Windows logo in it)
2. Go to All Programs > Accessories
3. Right-click Command Prompt and click Run As Administrator
4. Click Continue or Allow (depending on prompt)
5. At the command prompt type ipconfig /flushdns and press enter (Windows should confirm the DNS resolver cache has been flushed).
6. Click the X at the top right-hand corner of the screen.
7. Try the site again.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen Lite 8000
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.
Standard User mondeoman
(experienced) Sat 10-Mar-12 13:31:20
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Re: Problem with website


[re: mixt] [link to this post]
 
Thanks for the information, it seems to be ok now, although i haven't done anything my end.
Standard User techguy
(committed) Sat 10-Mar-12 14:37:55
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Re: Problem with website


[re: mondeoman] [link to this post]
 
At a guess the local copy of the record in your DNS cache has expired and been recached.

Thats why I disabled the DNS client service on Windows as I used to get this a lot.

Virgin (ADSL) => Namesco => Newnet => O2 => Plusnet => Zen => Newnet => Zen Lite 8000
Note: I don't lay turf for anyone. astro or otherwise, all views and opinions expressed are my own based on experience.

Edited by techguy (Sat 10-Mar-12 14:39:19)

Standard User snurt
(member) Sat 10-Mar-12 21:06:19
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Re: Problem with website


[re: mondeoman] [link to this post]
 
Hi,

Loads quickly for me on a Zen ADSL Active.

Cheers

Andy

My Broadband Speed Test
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