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Standard User neilll
(regular) Tue 24-Apr-12 15:36:25
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More Zen improvments


[link to this post]
 
Just had an email from Zen, my 40/10 is being upgraded to 76/19 in the next 10 days....no additional charge (in fact it's allegedly reducing)

smile

Regards,
Neill

ZeN Fibre Active (FTTC/37mb)
Check Point Safe@Office UTM
Exchange - Corby (EMCRRBY)
Standard User jrrhoofnest
(newbie) Tue 24-Apr-12 18:38:27
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Re: More Zen improvments


[re: neilll] [link to this post]
 
I got the same. Great stuff.
Standard User Ripley
(committed) Tue 24-Apr-12 22:22:33
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Re: More Zen improvments


[re: jrrhoofnest] [link to this post]
 
yeah hopefully they will announce new 80 20 products on their website soon

Freeserve Dial-Up --> BTopenworld --> <n>ildram -->Talk Talk LLU --> ZeN
DrayTek 2850 VN

My Broadband Speed Test


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ISP Representative Azzaka
(isp) Wed 25-Apr-12 12:32:53
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Re: More Zen improvments


[re: Ripley] [link to this post]
 
The new 78/19 is the new 80/20 product set.

http://www.zen.co.uk/business/broadband/fibre-broadb...

The services being introduced are those previously communicated as 80/20 FTTC but will be advertised as “up to 76/19” to comply with ASA guidelines.

Kindest Regards,

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online

Edited by Azzaka (Wed 25-Apr-12 12:33:50)

The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Ripley
(committed) Wed 25-Apr-12 20:48:56
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Re: More Zen improvments


[re: Azzaka] [link to this post]
 
sound smile

thank you

Freeserve Dial-Up --> BTopenworld --> <n>ildram -->Talk Talk LLU --> ZeN
DrayTek 2850 VN

My Broadband Speed Test
Standard User rbw91
(member) Fri 11-May-12 09:09:59
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Re: More Zen improvments


[re: Ripley] [link to this post]
 
Well the date adn time has passed and I have rebooted the router - indeed left the router and VDSL modem powered down for 20 minutes before reconnecting this morning and I am still getting the 40/10 speeds and not the 80/20 so it obviously hasnt been done yet.

Will try later.
Standard User balami
(committed) Fri 11-May-12 11:30:11
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Re: More Zen improvments


[re: rbw91] [link to this post]
 
Mine went through early yesterday morning. I know this because my sync speed changed and my internet was off till 9.30.

Does the checker suggest you will see a speed increase? Have you tried a BT speedtest, this reports your IP profile which follows the modem sync speed.
Standard User jrrhoofnest
(newbie) Fri 11-May-12 11:44:25
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Re: More Zen improvments


[re: balami] [link to this post]
 
Mine hasn't gone through either, despite rebooting modem and router. BT speedtest says I'm still on the 40/10 profile. There's a service alert on the Zen site and a post from one of the Zen staff saying that they're investigating why some regrades haven't taken place. Some folk have also lost internet connection for up to two hours following the regrade.
Standard User bobster5
(member) Fri 11-May-12 19:07:09
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Re: More Zen improvments


[re: jrrhoofnest] [link to this post]
 
Snap, mine hasn't gone through either unfortunately. Date range was Wed 9 - Thurs 10 and here at end of Friday 11th, still no difference. Rebooted router many times, so I guess it just hasn't been done yet. Time for a call to support on Monday, or just wait tight?

Not that I'm too hard done too, still a very solid 37Mbps download, just be nice to see something in the 60-70 range!
Standard User Nutmeg
(regular) Fri 11-May-12 19:36:39
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Re: More Zen improvments


[re: bobster5] [link to this post]
 
Mine hasn't happened either, according to the BT speedtest profile.
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