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Standard User Damoxuk
(learned) Sat 12-May-12 09:04:12
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Is Zen Down?


[link to this post]
 
I can't seem to access the internet, it connects on the router but trying to access websites after a small delay redIrects to the BT error test page.

Anyone else having problems?

Sent via 3G.
Standard User zedbong
(regular) Sat 12-May-12 09:15:53
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Re: Is Zen Down?


[re: Damoxuk] [link to this post]
 
I'm with Zen and the internet disappeared for quarter of an hour about 3am this morning, then came back. About 8am it disappeared again and has been off since.

The connection went stale and after rebooting the router it was receiving 172.16 address (instead of a Zen static).

Where abouts are you? I'm in Coventry in the West Midlands. I have a feeling it's a local problem so unless you also happen to be in Cov I expect in all likelihood it's actually unrelated - Zen status page doesn't show a Zen related outage anyway (as of 9am that is).
Standard User jphilip
(member) Sat 12-May-12 09:16:33
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Re: Is Zen Down?


[re: Damoxuk] [link to this post]
 
status.zensupport.co.uk has info about outage in North of England but my sites in Aberdeen, Glasgow and Belfast look as if they are out at the moment - since 08:13


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ISP Representative Adsl24
(isp) Sat 12-May-12 09:41:45
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Re: Is Zen Down?


[re: Damoxuk] [link to this post]
 
There is a BT outage in and around the Manchester, Mossley, Saddleworth, Oldham and surrounding areas. this is causing authentication to fail, hence why some customers may see a BT 172.xx.xx.xx IP being given to the router (which is of course not usable).

The incident numbers are 15903 for Mossley, and 15904 for Manchester

Here's hoping its back asap...

James
Technical Director, ADSL24

We supply ADSL, ADSL2+, LLU and FTTC VDSL2 services as well as cheap line rental and bundle deals!
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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User nrms
(member) Sat 12-May-12 09:47:15
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Re: Is Zen Down?


[re: Adsl24] [link to this post]
 
In reply to a post by Adsl24:
There is a BT outage in and around the Manchester, Mossley, Saddleworth, Oldham and surrounding areas. this is causing authentication to fail, hence why some customers may see a BT 172.xx.xx.xx IP being given to the router (which is of course not usable).

The incident numbers are 15903 for Mossley, and 15904 for Manchester

Here's hoping its back asap...

We have no Internet on 01530 either, Ashby NW Leics - is this related?
Standard User rbw91
(member) Sat 12-May-12 09:59:18
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Re: Is Zen Down?


[re: nrms] [link to this post]
 
Down since 8-30 in Sheffield
Standard User Damoxuk
(learned) Sat 12-May-12 10:11:17
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Re: Is Zen Down?


[re: zedbong] [link to this post]
 
I'm just North of Bury So 14 miles north of Manchester.

I noticed that IP 172 also thought zen changed at first lol.

Ah well I was gonna have a mass effect 3 gameathon this weekend.
Standard User Beefster
(learned) Sat 12-May-12 10:15:12
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Re: Is Zen Down?


[re: Adsl24] [link to this post]
 
Down near Edinburgh and I'm getting a 172.XXX.XXX.XXX IP too so its obviously all related to this outage.

Beefster

There are three kinds of people, those who can count and those who can't.
Standard User STun
(newbie) Sat 12-May-12 10:37:11
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Re: Is Zen Down?


[re: Damoxuk] [link to this post]
 
There's currently a large scale BT Wholesale outage affecting 21CN and Fibre connections across the country, and naturally, any ISP's that use BT's nodes for the link back to the ISP.
Standard User jphilip
(member) Sat 12-May-12 11:08:41
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Re: Is Zen Down?


[re: STun] [link to this post]
 
My sites Aberdeen Belfast and Glasgow back on at 1103.
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