User comments on ISPs
  >> Zen Internet


Register (or login) on our website and you will not see this ad.


  Print Thread
Standard User boxst
(fountain of knowledge) Sat 29-Sep-12 16:05:42
Print Post

Zen : Usage Allowance?


[link to this post]
 
I am thinking of going with Zen for FTTC as my cabinet will get upgraded in the next few weeks. I was with them many years ago and went to BE* as they offer 24mb.

Anyway, the allowance of 200GB I spoke to a customer service person from Zen and asked if it included uploads (it never used to) and they said 'yes'.

I just read a post below that says it doesn't?

Can anyone clarify?

Thanks.

Steve
Standard User lodge
(committed) Sat 29-Sep-12 17:06:48
Print Post

Re: Zen : Usage Allowance?


[re: boxst] [link to this post]
 
It doesn't.
Standard User boxst
(fountain of knowledge) Sat 29-Sep-12 18:28:52
Print Post

Re: Zen : Usage Allowance?


[re: lodge] [link to this post]
 
In reply to a post by lodge:
It doesn't.


Mmm. Thank you. Someone should have a work with their sales team as I will probably go with them if the limit is download only.


Register (or login) on our website and you will not see this ad.

Standard User BatBoy
(legend) Sat 29-Sep-12 19:26:40
Print Post

Re: Zen : Usage Allowance?


[re: boxst] [link to this post]
 
http://www.zen.co.uk/home-office/broadband/home-offi...


_____________________________________________________________________________________________ this is not usenet __________________
Standard User boxst
(fountain of knowledge) Sun 30-Sep-12 11:11:31
Print Post

Re: Zen : Usage Allowance?


[re: BatBoy] [link to this post]
 
It isn't clear whether those also refer to Fibre though ...
Standard User BatBoy
(legend) Sun 30-Sep-12 11:21:38
Print Post

Re: Zen : Usage Allowance?


[re: boxst] [link to this post]
 
It's as if they tacked on the fibre packages instead of integrating them.


_____________________________________________________________________________________________ this is not usenet __________________
Standard User minglong
(member) Sun 30-Sep-12 15:21:24
Print Post

Re: Zen : Usage Allowance?


[re: boxst] [link to this post]
 
Just look at the fiber page itself:
http://www.zen.co.uk/home-office/broadband/fibre-opt...

Under "Fibre Optic Broadband Features":
Unlimited uploads
ISP Representative Azzaka
(isp) Mon 01-Oct-12 09:14:42
Print Post

Re: Zen : Usage Allowance?


[re: boxst] [link to this post]
 
Morning,

We do not count ANY of your upstream usage with your download usage, on any DSL or Fibre products.

Kindest Regards,

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User boxst
(fountain of knowledge) Mon 01-Oct-12 09:23:55
Print Post

Re: Zen : Usage Allowance?


[re: Azzaka] [link to this post]
 
Thank you.

Just a reminder that the sales person that I spoke to via 'live chat' did say that it was both .... so you may want to clarify that with them.

I was surprised, hence my question here.
ISP Representative Azzaka
(isp) Mon 01-Oct-12 13:08:29
Print Post

Re: Zen : Usage Allowance?


[re: boxst] [link to this post]
 
I have sent the feedback to the Sales department.

Kndest Regards,

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
  Print Thread

Jump to