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Standard User David_W
(experienced) Thu 13-Dec-12 13:38:11
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BT Infinity marketing call


[link to this post]
 
I just got a call trying to sell me BT Infinity.

Clearly banking on the BT name, the operator said "as you may have noticed, we've just finished doing a lot of upgrade work in your area" - though I don't suppose many people will realise BT Openreach is a separate part of the BT business that is required to deal with third parties on the same terms as BT Retail.

I said, truthfully, that I'd placed my upgrade order with a business-grade provider (i.e. Zen) two days ago. I was asked why I'd gone with Zen, so I stated I was a previous customer. Getting desperate, the operator claimed that BT Infinity could give me everything I needed. "Routed /28?" "Thanks for your time".

They tried.
Administrator MrSaffron
(staff) Fri 14-Dec-12 20:45:18
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Re: BT Infinity marketing call


[re: David_W] [link to this post]
 
Look at the EE Fibre materials, and you could think they had built their own fibre network - to the extent that I've met press who thought this was the case and wanted to know how they built their 11 million home network smile

Andrew Ferguson, andrew@thinkbroadband.com
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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