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Standard User nrms
(member) Tue 25-Dec-12 11:44:00
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Avoiding Fibre Install Offer?


[link to this post]
 
Is it possible to order fibre broadband without accepting the free installation offer?

Or is the only way to wait until after 6th Jan to place the order?

(I don't want to commit for 24 months)

Thanks
Standard User tommy45
(knowledge is power) Tue 25-Dec-12 15:37:12
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Re: Avoiding Fibre Install Offer?


[re: nrms] [link to this post]
 
In reply to a post by nrms:
Is it possible to order fibre broadband without accepting the free installation offer?

Or is the only way to wait until after 6th Jan to place the order?

(I don't want to commit for 24 months)

Thanks
So the install isn't really free, hence why 18mth / 2yr , IMO if the customer is willing to pay the full £100 instal cost for fttc then they should be able to get a short term rolling monthly contract, why the instistance on a min of 12mths ?

Edited by tommy45 (Tue 25-Dec-12 15:39:19)

Standard User Sandgrounder
(knowledge is power) Wed 26-Dec-12 02:07:27
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Re: Avoiding Fibre Install Offer?


[re: nrms] [link to this post]
 
Also:-

Does an FTTC connection come with the option of 8 fixed ipv4 addresses?



Line One:- Zen - DrayTek Vigor 2600VG
Line Two:- EntaNet (Aquiss) - DrayTek Vigor 2600


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Standard User ultra
(experienced) Wed 26-Dec-12 14:53:46
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Re: Avoiding Fibre Install Offer?


[re: tommy45] [link to this post]
 
Think Openreach contract with ISP is 18 months...

---

If you run a business, have a second ISP and backup web hosting...

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ISP Representative Azzaka
(isp) Thu 27-Dec-12 09:02:03
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Re: Avoiding Fibre Install Offer?


[re: tommy45] [link to this post]
 
There are a lot of customers who want the long contract so they have the install cost nor the cost of buying the modem.

If you don't want the 24month contract, call our sales department and order it from them smile I think they may be able to do this for you.

Kindest Regards,

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

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The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Zadeks
(experienced) Thu 27-Dec-12 09:21:12
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Re: Avoiding Fibre Install Offer?


[re: tommy45] [link to this post]
 
Blame BT Openreach. 12 months minimum at the moment.
Standard User nrms
(member) Thu 27-Dec-12 11:38:29
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Re: Avoiding Fibre Install Offer?


[re: Azzaka] [link to this post]
 
Just out of interest; if I opted for a 24 month contract, what would happen if the price dropped during that time? Would I benefit from the reduced price, or be locked in at the current price for the full term?

Thanks
NigelS
ISP Representative Azzaka
(isp) Thu 27-Dec-12 11:55:11
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Re: Avoiding Fibre Install Offer?


[re: nrms] [link to this post]
 
I would suggest the price would be matched. However not being ins Sales or CS I don't delve into the cost side too much.

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
ISP Representative Azzaka
(isp) Thu 27-Dec-12 14:28:54
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Re: Avoiding Fibre Install Offer? (UPDATE)


[re: nrms] [link to this post]
 
As an Update,

I have spoken to Sales and you can opt for the 12Month contract without the free modem and by paying the install cost.

All the Best,

Leo Goile
---
ZeN Internet
Technical Support
ZeN are recruiting! Click here to view the opportunities available.

I Sync', I Auth', therefore I am.
Online
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User tommy45
(knowledge is power) Thu 27-Dec-12 15:31:03
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Re: Avoiding Fibre Install Offer?


[re: Azzaka] [link to this post]
 
In reply to a post by Azzaka:
There are a lot of customers who want the long contract so they have the install cost nor the cost of buying the modem.

If you don't want the 24month contract, call our sales department and order it from them smile I think they may be able to do this for you.

Kindest Regards,
Errm surely you mean router,not modem? As the BT Openreach modem is the NTe and is part of the install it's self, As i'm sure that they will always leave the customer with a working service,where possible

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