With ADSL if there's a problem connecting it can sometimes be solved by rebooting the router. However, with fibre that may not help because the router only controls the network, whereas it is the OpenReach modem that connects to the exchange.
Recently we had a connectiion problem which was only solved by pulling out the phone plug into the master socket and putting it back in again. My question is, should I reboot the OpenReach modem if there's a problem, and, if so, apart from pulling the mains plug out, how do I do that.
PS It was a bit worrying on a train last week when the driver said the lights would go out because he would be 'rebooting the train' to sort out a fault