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Standard User bookey
(fountain of knowledge) Mon 17-Feb-14 21:57:08
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Migration from Sky FTTC to Zen FTTC?


[link to this post]
 
Can this be done with minimal downtime?...
Reason for the move is Sky will not allow customers own router (Vigor 2760) will Zen support this?

Paul
Standard User jchamier
(eat-sleep-adslguide) Mon 17-Feb-14 22:03:17
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Re: Migration from Sky FTTC to Zen FTTC?


[re: bookey] [link to this post]
 
In reply to a post by bookey:
Reason for the move is Sky will not allow customers own router (Vigor 2760) will Zen support this?

Actually you can use your own router on Sky ADSL services now (thanks to the O2 acquisition) but you won't get support unless you use the Sky router. No idea about FTTC, but there are ways around that:
http://www.skyuser.co.uk/forum/extracting-sky-router...

James BT Infinity 2 19/09/2012 - Sold 42/6 - Getting 49/8.5 - Sync 53 / 9.5 Mbps @ 470m approx
14 years of broadband (ntl: cable to BT FTTC) - Router: Asus RT-N66U - Modem: Huawei HG612 speedtest
ISP Representative mickbzen
(isp) Tue 18-Feb-14 08:33:32
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Re: Migration from Sky FTTC to Zen FTTC?


[re: bookey] [link to this post]
 
Hi,

Please can you PM me your phone number and address and i will run a few checks for you.

Kind Regards

Mick Bolton

ZeN Internet Customer Services
ZeN are recruiting!
Click here to view the opportunities available.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).


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Standard User Geordish
(newbie) Tue 18-Feb-14 13:16:29
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Re: Migration from Sky FTTC to Zen FTTC?


[re: bookey] [link to this post]
 
Zen's usual unofficial stance is they will support any CPE.

If you remove the OR modem and use the VDSL modem built into your router it will work, however if there is a line fault however, you will likely be expected to replace the OR modem until the fault is resolved.
Standard User BatBoy
(legend) Tue 18-Feb-14 13:19:39
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Re: Migration from Sky FTTC to Zen FTTC?


[re: jchamier] [link to this post]
 
Looks like Draytek still have some firmware issues http://www.skyuser.co.uk/forum/sky-broadband-fibre-h...


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Standard User jchamier
(eat-sleep-adslguide) Tue 18-Feb-14 17:36:37
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Re: Migration from Sky FTTC to Zen FTTC?


[re: BatBoy] [link to this post]
 
In reply to a post by BatBoy:
Looks like Draytek still have some firmware issues

When did they not :-/

James BT Infinity 2 19/09/2012 - Sold 42/6 - Getting 49/8.5 - Sync 53 / 9.5 Mbps @ 470m approx
14 years of broadband (ntl: cable to BT FTTC) - Router: Asus RT-N66U - Modem: Huawei HG612 speedtest
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