TL;DR: I'm getting 29 down, 15 up. What further diagnostics can I do to verify this isn't an installation / profile/ modem mistake or such?
I was very excited going back to Zen after a few years away due to faster ADSL2+ with another provider. When I noticed Zen provided FTTC in my area I ordered Unlimited Fibre 2 right away.
I have been spoiled with decent ADSL2+ speeds, 18Mbps down, 2.2Mbps up and assumed FTTC would be close to the marketing estimates of 80/20.
The BT engineer joked about him being very new but the installation only took 15 minutes and he was away.
It is now 8 days later and all speed tests are maxing out on 30Mbps down and 15 Mbps up.
I have contacted Zen support. 3 different support engineers have mentioned this is odd since my line syncs at 79Mbps down.
We did a few more speed tests and in the end I was told that "since I am having better speed than 16Mbps nothing more can be done"
I was also asked to use a windows laptop for the speed test rather than the mac I was using
What further diagnostics can I do to verify this isn't an installation / profile/ modem mistake or such?
thanks for your time.