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Standard User Spudgun
(regular) Fri 18-Apr-14 11:47:43
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Opening hours over the Easter weekend?


[link to this post]
 
Are sales open at all this weekend as my cabinet has just gone live for FTTC and I would love to put an order in smile

Sadly, I can't do it online as i'm currently LLU and my number doesn't show up
Standard User Geordish
(learned) Fri 18-Apr-14 13:03:58
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Re: Opening hours over the Easter weekend?


[re: Spudgun] [link to this post]
 
http://www.zen.co.uk/contact-us.aspx

"We are closed on Bank and Public Holidays"
Standard User Spudgun
(regular) Fri 18-Apr-14 15:48:14
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Re: Opening hours over the Easter weekend?


[re: Geordish] [link to this post]
 
thank you, I'll give them a go tomorrow and if not I will place my order on Tuesday


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ISP Representative mickbzen
(isp) Tue 22-Apr-14 11:25:33
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Re: Opening hours over the Easter weekend?


[re: Spudgun] [link to this post]
 
Hi,

If you PM me your details ill arrange this for you.

Kind Regards

Mick Bolton

ZeN Internet Customer Services
ZeN are recruiting!
Click here to view the opportunities available.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
Standard User Spudgun
(regular) Tue 22-Apr-14 11:44:36
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Re: Opening hours over the Easter weekend?


[re: mickbzen] [link to this post]
 
Hi Mick,

It may have been you I spoke to just after 9am this morning smile

Already had a bunch of emails through about my order and look forward to being on 76mb fibre in a month's time after the transfer back to standard DSL has gone through and the order for fibre can be placed.

1 thing I forgot to ask this morning though, will my static IP address that I will get on Zen lite for 10 days or so be the same one that I will get on the 76mb fibre product when that can be ordered on my line? Only asking as I'll need to get this added to various services at work so that I can access various things from home.
ISP Representative mickbzen
(isp) Wed 23-Apr-14 08:21:26
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Re: Opening hours over the Easter weekend?


[re: Spudgun] [link to this post]
 
Hi,

I think it was me and yes the static IP you get with your lite service will transfer over to your fibre service once activated.

Kind Regards

Mick Bolton

ZeN Internet Customer Services
ZeN are recruiting!
Click here to view the opportunities available.
The above post has been made by an ISP REPRESENTATIVE (although not necessarily the ISP being discussed in the post).
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